- away from the server or computer, providing greater flexibility and accessibility for users.
- KVM Support: The adapter supports KVM (Keyboard, Video, Mouse) functionality, allowing users to control multiple servers or computers from one location.
- High-Quality Video: The AVRIQ-USB supports high-quality video resolution up to 1600x1200, providing clear and detailed images for users.
- Compact Design: The adapter has a compact design, making it easy to install and saving space in the server room.
- Plug-and-Play: The AVRIQ-USB is plug-and-play, making it easy to set up and use without the need for additional software or drivers.
- Compatibility: The adapter is compatible with a wide range of servers and computers, making it a versatile solution for many different applications.
- Durable: The AVRIQ-USB is built to last, with durable construction and a sturdy design that can withstand the rigors of daily use.
- Cost-Effective: The AVRIQ-USB is a cost-effective solution for extending USB and KVM functionality, providing users with a high-quality experience at an affordable price.
- Connect the AVRIQ-USB to the USB port of your computer or server.
- Connect the other end of the AVRIQ-USB to the KVM switch or console.
- Power on the computer or server and the KVM switch or console.
- Configure the computer or server's BIOS settings to recognize the AVRIQ-USB as a USB device. This can typically be done by going into the BIOS settings and selecting the "USB Configuration" or "USB Device Configuration" option.
- Configure the KVM switch or console to recognize the AVRIQ-USB as a USB device. This can typically be done by going into the KVM switch or console's settings and selecting the "USB Configuration" or "USB Device Configuration" option.
- Test the AVRIQ-USB by switching between the computer or server and the KVM switch or console to ensure that the connection is working properly.
- If necessary, configure additional settings such as video resolution or keyboard/mouse settings to optimize the performance of the AVRIQ-USB.
- Once the AVRIQ-USB is configured and working properly, it can be used to remotely access and control the computer or server via the KVM switch or console.
Troubleshooting AVRIQ-USB issues of the AVRIQ-USB Avocent Server Interface Module USB KVM Adapter Extender External can be a bit tricky, but there are a few things you can try to fix the problem. Here are some steps you can take to troubleshoot AVRIQ-USB issues:
- Check the connections: Make sure that all of the connections between the AVRIQ-USB, the server, and the KVM are secure and properly plugged in. Make sure that the USB cable is connected to the correct port on the server.
- Restart the server: Sometimes, a simple restart of the server can fix AVRIQ-USB issues. Try restarting the server and see if the problem is resolved.
- Update the firmware: Make sure that the firmware on the AVRIQ-USB is up-to-date. If it is not, you can download the latest firmware from the Avocent website and update the device.
- Check the drivers: Make sure that the drivers for the AVRIQ-USB are installed and up-to-date. If they are not, you can download the latest drivers from the Avocent website and install them.
- Check the cables: Check the cables for any damage or wear. If there is any damage, replace the cables.
- Try a different KVM: If none of the above steps work, try using a different KVM. This will help you determine if the problem is with the AVRIQ-USB or the KVM.
- Manufacturer: Avocent
- Model Number or SKU# AVRIQ-USB
- Product Type: KVM USB Cable
- Connectivity Technology: Wired
- Expansion / Connectivity: Interfaces: 1 x network - RJ-45 female 1 x VGA - HD-15 female 1 x USB keyboard female 1 x USB mouse female
- Avocent AutoView 1000R, 1400, 1500, 2000, 2000R, 2020, 2030
About New Bulk Pack Products
Warranty
ALLHDD guarantees that the products will not have defects in material that will affect the product's functionality during the Standard Warranty Period. The warranty period starts when the merchandise/items from our warehouse.
What does ALLHDD.Com warranty cover?
30-days to 3 years warranty:
Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced before the expiration of the original warranty. For any failure of hardware, if we cannot process the replacement of the product(s)/model(s), we will refund the original selling/invoiced price. The shipping costs and sales tax, if any, are non-refundable. ALLHDD retains the right to decide whether the item(s) will process for replacement or refund.
What is not covered by our warranty?
The reason why our warranty does not cover any problem caused by the following conditions:
(a) misuse of hardware; accidental damage; carelessness product(s) damage; shock; temperature beyond the specification of any product; faulty installation; operation; modification of goods;
(b) any misuse outside the instructions in the user manual for any specific product;
(c) damaged caused by other hardware or equipment. The warranty will void if the item is returned with physical damage, damage to the retail box, removed from the box, counterfeit labels/labelled by them, or any modifications of internal and external covers. Data loss or damages to any other equipment we do not cover by our offered warranty.
What is the Manufacturer/Brand Warranty?
In general, a manufacturer's warranty service/support is a written guarantee to the buyer of a product. Its terms assure the replacement or repair of the product, if necessary, within a specified period after the purchase (2-5 years depending on the brand/manufacturer). It is typically included in the price of the product. Products are brand new and sealed and the original manufacturer box is complete with the Manufacturer's genuine warranty. For most of the brand new/retail products that come with the manual and box, exceptions may apply (i.e., Cisco, Juniper Networks).
For the server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years warranty. However, ALLHDD.COM will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.
Final Sale items are non-returnable/refundable in any situation. Any question? please ask our team before the shipment.
Important notes:
We can provide additional warranty service/support for any product you purchase from us if you need additional warranty coverage before finalizing the order from ALLHDD.Com. You need to ask in live chat/help or call us for more information.
Individual product warranty mentioned on each item product description page/detail page.
Free Technical support on purchased items, our expert consultancy over the phone, by email, by live chat, or by remote login.
Delivery
Shipping Options and Estimated Delivery Time
UPS Shipping Options:
FREE UPS® Ground (Free shipping to all orders for 48 states!)
Estimated delivery time: 4-7 business days
UPS 3 Day Select®
Estimated delivery time: 3 business days
UPS 2nd Day Air®
Estimated delivery time: 1-2 business days, Delivery by 10:30 AM or 2:00 PM
UPS Next Day Air® Standard Overnight
Estimated delivery time: Overnight 2-5 PM, Standard Overnight Delivery.
UPS Next Day Air® - Priority Overnight
Estimated delivery time: Overnight Delivery (Next Business Day) Delivery by 10:30 AM or 12:00 PM
UPS Next Day Air® First Overnight - Early A.M
Estimated delivery time: Overnight 8:00 AM, Early morning, overnight delivery for your time-critical shipments.
UPS® First Overnight - Saturday
Estimated delivery time: Overnight 8:30 AM – Saturday
FedEx Shipping Options:
FedEx Ground®
Estimated delivery time: (4–7 business days in the contiguous 48 states)
*For residential delivery via FedEx Ground use FedEx Home Delivery®
Estimated delivery time: 4−7 business days, based on the distance to the destination.
FedEx Express Saver®
Estimated delivery time: 3 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states (except Hawaii and Alaska)
FedEx 2Day®
Estimated delivery time: 2 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states
FedEx Standard Overnight®
Estimated delivery time: Next-business-day (by 4:30 PM to U.S. businesses and by 8:00 PM to residences)
Available throughout all 50 states (Hawaii is outbound only)
FedEx Priority Overnight®
Estimated delivery time: Next-business-day (by 10:30 PM to U.S. businesses, noon to most residences)
Available throughout all 50 states
FedEx First Overnight®
Estimated delivery time: Next-business-day (by 8:30 or 9 AM to most areas)
Available throughout all 50 states
Worldwide Shipping Options:
UPS®/FedEx® International Economy
Estimated delivery time: 4-7 business days
UPS®/FedEx® International Priority
Estimated delivery time: 2-4 business days
UPS®/FedEx® Ground Shipping Canada
Estimated delivery time: 5-8 business days
Important notes:
- The processing of orders with Ground Shipping can take up to 24-48 hours. But we try to process all orders the same day.
- We are not responsible for weather problems that may affect the delivery of goods by carriers. We cannot guarantee the exact delivery time, regardless of the carriers' claims.
- If you have any specific delivery time requirements, please contact our customer support and someone from our customer service team will be able to help you.
- You can estimate the shipping cost from the products detail page, also available on the checkout page
- The shipping cost depends on box dimensions, weight, and zip/postal code
- To get a FedEx® delivery service you need to mention it on the checkout page notebox.
- For urgent shipments, please contact our customer service.
- Shipping cut off 4:00 PM (Monday-Friday) and available blind drop shipment.
