Introduction to the CS-DESKPRO-K9
The Cisco CS-DESKPRO-K9 Webex Desk Pro is a video conferencing device designed for use in meeting rooms and other professional environments. It integrates hardware, software, and cloud services to provide a seamless video conferencing experience for users.
Some of the key features of the Webex Desk Pro include:
- 4K camera: The device is equipped with a 4K camera that provides a high-quality video image, allowing participants to see each other in detail during meetings.
- High-fidelity audio: The Webex Desk Pro includes built-in microphones and speakers that deliver clear and accurate audio, making it easy for everyone to hear and be heard during meetings.
- Easy to use: The device has a simple, intuitive interface that makes it easy for anyone to start and join meetings, share content, and control the video conferencing experience.
- Compatibility: The Webex Desk Pro is compatible with a wide range of devices and platforms, including Windows, Mac, iOS, and Android, making it easy for users to participate in meetings from their preferred device.
- Security: The device is designed with security in mind, with features such as encrypted video and audio, secure connectivity, and access controls that ensure the privacy and confidentiality of meeting content.
Compatibility and Interoperability
Compatibility refers to the ability of a device or system to work with other devices or systems in a harmonious manner. The Cisco CS-DESKPRO-K9 Webex Desk Pro Video Conferencing Device is compatible with various operating systems such as Windows, Mac, and Linux. It is also compatible with most of the video conferencing software such as Skype for Business, Microsoft Teams, Zoom, and others. This device also supports multiple languages and multiple time zones, making it accessible for people from different parts of the world.
Interoperability refers to the ability of two or more systems to work together seamlessly. The Cisco CS-DESKPRO-K9 Webex Desk Pro Video Conferencing Device is interoperable with other video conferencing devices from different manufacturers such as Polycom, Yealink, and others. This means that users can join meetings from any device and still have a seamless experience. The device also supports multiple video codecs such as H.264, H.265, and VP9, which enables it to work with a wide range of network bandwidths and conditions.
Remote Monitoring and Management
Remote Monitoring and Management (RMM) of the Cisco CS-DESKPRO-K9 Webex Desk Pro Video Conferencing Device refers to the ability to remotely monitor, manage, and troubleshoot the device from a remote location. This helps to simplify the management and maintenance of the device, reduce downtime, and improve the overall user experience.
The RMM capabilities of the Cisco CS-DESKPRO-K9 Webex Desk Pro Video Conferencing Device include:
- Remote Diagnostics: The RMM allows administrators to remotely diagnose issues with the device, such as connectivity or performance issues.
- Software Updates: The RMM makes it possible to remotely upgrade the device's software, ensuring that the device remains up-to-date with the latest features and security patches.
- Real-Time Monitoring: The RMM provides real-time monitoring of the device, allowing administrators to keep track of device performance and usage.
- Configuration Management: The RMM makes it possible to remotely configure and manage the device's settings, including network configuration, video conferencing settings, and security settings.
- Event Logging: The RMM logs all events and activities related to the device, making it easier for administrators to diagnose and resolve issues.
General Information about this Cisco CS-DESKPRO-K9
- Manufacturer: Cisco
- Part Number or SKU# CS-DESKPRO-K9
- Product Line: Webex Desk Pro
- Product Type: Video Conference Equipment
Technical Information of Cisco Multipoint IP Phone
- ITU-T Recommendation: H.323
- ITU-T Recommendation: SIP
- ITU-T Recommendation: H.239
- Video Bridging: Multipoint
- Camera
- Image Sensor Type: CMOS
- Image
- Maximum Image Resolution: 3840 x 2160
- Video
- Graphics Modes (Live): Full HD
- Graphics Modes (Content): 4K UHD
- Maximum Video Resolution (Live): 1920 x 1080
- Maximum Video Resolution (Content): 3840 x 2160
- Maximum Frame Rate: 30 fps
- Video Encoding: H.264
- Video Encoding: H.263
- Audio
- Speaker Form Factor: Internal
- Audio Encoding: AAC-LD
- Audio Encoding: G.711
- Audio Encoding: G.722
- Audio Encoding: G.722.1
- Audio Encoding: G.729
- Audio Encoding: Opus
Network & Communication for this Ethernet IP Phone
- Network Technology: 10/100/1000Base-T
- Ethernet Technology: Gigabit Ethernet
- Wireless Specifications
- Wireless LAN: Yes
Interfaces/Ports
- HDMI In: Yes
- HDMI Out: Yes
- Audio Line In: Yes
- Audio Line Out: Yes
- Network (RJ-45): Yes
- USB: Yes
- Form Factor: Desktop
Product Dimensions & Weight
- Height: 20.1 Inch
- Width: 24.8 Inch
- Depth: 3 Inch
- Weight (Approximate): 25.57 lbs
About Refurbished Products
Telephony technology deals with the interaction between two or parties that are physically distant. The interaction often involves electronic voice communication, videoconferencing, text messages, and faxing. Telephony has now evolved into the Internet sphere, allowing users to communicate via IP (Internet Protocol) networks. This is done at lower costs than traditional telephonic systems. IP telephonic systems can be found on a host of computing devices such as PCs, desktop computers, smartphones, and tablets.
Users need to invest in reliable, scalable, and robust telephony equipment to help meet enterprise needs. Every business needs to constantly communicate with employees, suppliers, and customers for improved business performance. There are a series of smart features of available telephony equipment that users can benefit from. These include real-time telephone calls, video conferencing, privacy protection, faxing, instant messaging, and more.
These high-end technologies are ideal for several organizations that require an improved approach to their telephony networking. That way, they can be sure of maximizing business mobility and continuity.
Several types of office phone systems are available to be employed by users. These phone systems run on different technology platforms. They can make use of VoIP, PBX, or analog. A user's telephone system choice will depend on the extensions, business applications, wiring, and budget. There are three major types that users can choose from, and they include KSU, PBX, and VoIP.
KSU (Key System Unit)
The Key System Unit is a multi-line telephony system that performs under a central control device. Present key system units now offer users with advanced features for businesses with up to 75 employees. These types of systems are often known as hybrid telephone systems. They incorporate the features of both key and PBX systems, offering improved efficiency. A great advantage of key systems is that the users can expand them as the business expands, and more employees are available.
PBX (Private Branch Exchange)
Larger businesses employ these types of telephony systems. They can accommodate well over 75 employees, and they have several advanced features standard them. These systems offer increased flexibility, which allows them to be used for complex operations in business environments. Their flexibility and customizable features ensure that they offer good value for money.
VoIP (Voice over IP)
This type is the latest telephonic system that allows businesses to connect in different locations. These locations can be within a locale or other places in the world. VoIP telephony equipment works by sending voice calls via the internet without the need for traditional telephones.
VoIP technology enables businesses to communicate with remote workers and branch offices. That is, users can place and receive calls anywhere in the world with the same number. Traditional VoIP technology allows companies to own and manage the telephony equipment themselves. On the other hand, the hosted VoIP system is controlled by a service provider.
Cloud-based telephony equipment manages and maintains a company's communication, relieving the IT department of such duties. That way, it frees up time and allows employees to focus on other important tasks.
Warranty
ALLHDD guarantees that the products will not have defects in material that will affect the product's functionality during the Standard Warranty Period. The warranty period starts when the merchandise/items from our warehouse.
What does ALLHDD.Com warranty cover?
30-days to 3 years warranty:
Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced before the expiration of the original warranty. For any failure of hardware, if we cannot process the replacement of the product(s)/model(s), we will refund the original selling/invoiced price. The shipping costs and sales tax, if any, are non-refundable. ALLHDD retains the right to decide whether the item(s) will process for replacement or refund.
What is not covered by our warranty?
The reason why our warranty does not cover any problem caused by the following conditions:
(a) misuse of hardware; accidental damage; carelessness product(s) damage; shock; temperature beyond the specification of any product; faulty installation; operation; modification of goods;
(b) any misuse outside the instructions in the user manual for any specific product;
(c) damaged caused by other hardware or equipment. The warranty will void if the item is returned with physical damage, damage to the retail box, removed from the box, counterfeit labels/labelled by them, or any modifications of internal and external covers. Data loss or damages to any other equipment we do not cover by our offered warranty.
What is the Manufacturer/Brand Warranty?
In general, a manufacturer's warranty service/support is a written guarantee to the buyer of a product. Its terms assure the replacement or repair of the product, if necessary, within a specified period after the purchase (2-5 years depending on the brand/manufacturer). It is typically included in the price of the product. Products are brand new and sealed and the original manufacturer box is complete with the Manufacturer's genuine warranty. For most of the brand new/retail products that come with the manual and box, exceptions may apply (i.e., Cisco, Juniper Networks).
For the server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years warranty. However, ALLHDD.COM will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.
Final Sale items are non-returnable/refundable in any situation. Any question? please ask our team before the shipment.
Important notes:
We can provide additional warranty service/support for any product you purchase from us if you need additional warranty coverage before finalizing the order from ALLHDD.Com. You need to ask in live chat/help or call us for more information.
Individual product warranty mentioned on each item product description page/detail page.
Free Technical support on purchased items, our expert consultancy over the phone, by email, by live chat, or by remote login.
Delivery
Shipping Options and Estimated Delivery Time
UPS Shipping Options:
FREE UPS® Ground (Free shipping to all orders for 48 states!)
Estimated delivery time: 4-7 business days
UPS 3 Day Select®
Estimated delivery time: 3 business days
UPS 2nd Day Air®
Estimated delivery time: 1-2 business days, Delivery by 10:30 AM or 2:00 PM
UPS Next Day Air® Standard Overnight
Estimated delivery time: Overnight 2-5 PM, Standard Overnight Delivery.
UPS Next Day Air® - Priority Overnight
Estimated delivery time: Overnight Delivery (Next Business Day) Delivery by 10:30 AM or 12:00 PM
UPS Next Day Air® First Overnight - Early A.M
Estimated delivery time: Overnight 8:00 AM, Early morning, overnight delivery for your time-critical shipments.
UPS® First Overnight - Saturday
Estimated delivery time: Overnight 8:30 AM – Saturday
FedEx Shipping Options:
FedEx Ground®
Estimated delivery time: (4–7 business days in the contiguous 48 states)
*For residential delivery via FedEx Ground use FedEx Home Delivery®
Estimated delivery time: 4−7 business days, based on the distance to the destination.
FedEx Express Saver®
Estimated delivery time: 3 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states (except Hawaii and Alaska)
FedEx 2Day®
Estimated delivery time: 2 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states
FedEx Standard Overnight®
Estimated delivery time: Next-business-day (by 4:30 PM to U.S. businesses and by 8:00 PM to residences)
Available throughout all 50 states (Hawaii is outbound only)
FedEx Priority Overnight®
Estimated delivery time: Next-business-day (by 10:30 PM to U.S. businesses, noon to most residences)
Available throughout all 50 states
FedEx First Overnight®
Estimated delivery time: Next-business-day (by 8:30 or 9 AM to most areas)
Available throughout all 50 states
Worldwide Shipping Options:
UPS®/FedEx® International Economy
Estimated delivery time: 4-7 business days
UPS®/FedEx® International Priority
Estimated delivery time: 2-4 business days
UPS®/FedEx® Ground Shipping Canada
Estimated delivery time: 5-8 business days
Important notes:
- The processing of orders with Ground Shipping can take up to 24-48 hours. But we try to process all orders the same day.
- We are not responsible for weather problems that may affect the delivery of goods by carriers. We cannot guarantee the exact delivery time, regardless of the carriers' claims.
- If you have any specific delivery time requirements, please contact our customer support and someone from our customer service team will be able to help you.
- You can estimate the shipping cost from the products detail page, also available on the checkout page
- The shipping cost depends on box dimensions, weight, and zip/postal code
- To get a FedEx® delivery service you need to mention it on the checkout page notebox.
- For urgent shipments, please contact our customer service.
- Shipping cut off 4:00 PM (Monday-Friday) and available blind drop shipment.
