Cisco CTI-3610-GWAM-K9 Networking
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CTI-3610-GWAM-K9 Cisco 3610 Advanced Media Gateway Refurbished

Availability: In Stock
Part Number#: CTI-3610-GWAM-K9
List Price was: $3957.69
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Short Description:
CTI-3610-GWAM-K9 3610 Telepresence Advanced Media Gateway 10 High Definition (HD)/20 Video Graphics Array (VGA) Calls | Made by Cisco | Refurbished
Product Condition:
Warranty provided by ALLHDD.COM:
90 Days

Network Connectivity

The CTI-3610-GWAM-K9 Cisco AM GW 3610 Advanced Media Gateway provides network connectivity for both voice and data communications. The device supports a variety of interfaces and protocols, allowing it to be easily integrated into existing networks.

  • Voice Interfaces: The CTI-3610-GWAM-K9 provides support for a variety of voice interfaces, including T1/E1, BRI, PRI, and FXO/FXS, providing connectivity for a wide range of telephony applications.
  • Data Interfaces: The device also provides support for data interfaces, including Ethernet and Fast Ethernet, allowing it to be easily connected to the LAN and WAN.
  • Protocol Support: The CTI-3610-GWAM-K9 supports a variety of protocols, including H.323, SIP, MGCP, and SCCP, providing flexible and interoperable connectivity with a wide range of network devices and systems.
  • Quality of Service (QoS): The device provides support for Quality of Service (QoS), allowing for the prioritization and allocation of network resources to ensure reliable and consistent performance for real-time applications such as voice and video.

Maintenance and Support

The CTI-3610-GWAM-K9 Cisco AM GW 3610 Advanced Media Gateway requires ongoing maintenance and support to ensure optimal performance and reliability. Some of the key aspects of maintenance and support for this device include:

  • Software updates: The device runs on Cisco's IOS-XE operating system and requires regular software updates to address security vulnerabilities and resolve any bugs. Cisco releases new software versions on a regular basis, and it's important to keep the device up-to-date to ensure that it is secure and functioning properly.
  • Technical support: Cisco provides technical support for the CTI-3610-GWAM-K9 through its Technical Assistance Center (TAC). Customers can access technical support by phone, email, or online chat, and can receive assistance with installation, configuration, troubleshooting, and other technical issues.
  • Maintenance contracts: Cisco also offers maintenance contracts that provide additional support and maintenance services, including hardware replacement, software upgrades, and priority technical support. These contracts can help ensure that the device is always operating at peak performance and provide peace of mind in the event of a failure or outage.
  • Training and certification: Cisco offers training and certification programs for its products, including the CTI-3610-GWAM-K9. These programs provide customers with the knowledge and skills needed to effectively install, configure, and maintain the device, ensuring that it is used to its full potential.
  • Spare parts: In the event of a hardware failure, it's important to have spare parts on hand to minimize downtime and ensure that the device is quickly repaired. Customers can purchase spare parts directly from Cisco or from authorized resellers.

Connecting to the Network

The CTI-3610-GWAM-K9 Cisco AM GW 3610 Advanced Media Gateway can be connected to a network in several ways, depending on the specific requirements of the organization. Some of the key steps involved in connecting the device to a network include:

  • Physical connectivity: The CTI-3610-GWAM-K9 has several Ethernet ports that can be used to connect the device to the network. These ports can be used to connect the device to a switch or router, and can also be used to connect to other network devices.
  • Configuring IP addressing: The device must be assigned an IP address so that it can be managed and accessed remotely. This can be done through the command-line interface (CLI) or through the graphical user interface (GUI) of the Cisco Prime Network Services Controller (NSC).
  • Configuring routing: If the device is being used as a router, routing must be configured to allow data to be transmitted between different network segments. This can be done through the CLI or GUI of the NSC.
  • Configuring security: The CTI-3610-GWAM-K9 supports various security features such as access control lists (ACLs), virtual private networks (VPNs), and firewalls, which can be used to secure the device and the network.
  • Configuring QoS: Quality of Service (QoS) must be configured to ensure that voice and media traffic is given priority over other types of traffic, such as data or video. This can be done through the CLI or GUI of the NSC.
  • Verifying connectivity: Once the device is connected to the network, it's important to verify that connectivity is working as expected. This can be done by performing basic network tests, such as pinging other devices on the network, and by monitoring the device's performance and logs for any errors or issues.

General Information:

  • Manufacturer: Cisco Systems, Inc
  • Manufacturer Part Number: CTI-3610-GWAM-K9
  • Type: Networking
  • Brand Name: Cisco
  • Product Series: AM GW 3610
  • Device Type: Advanced Media Gateway.

Other Information:

  • Application features:
  • Cisco TelePresence Universal Port technology helps ensure
  • that each participant receives the best possible experience
  • Performance features: Up to 10 simultaneous HD calls
  • Up to 20 simultaneous VGA calls
  • Constant high capacity in selected HD or VGA mode
  • Video standards: RT Video, H.261, H.263, H.263+, and H.264
Product Condition:
Warranty provided by ALLHDD.COM:
90 Days

About Refurbished Products

Refurbished products are typically refurbished by an Original Manufacturer or an affiliate of the manufacturer or 3rd party facility. This product may have minor blemishes due to normal product usage and doesn't necessarily come with documentation and software unless indicated, but has been well tested and generally has never had any defects.

Here, you can check more available conditions of your desired product CTI-3610-GWAM-K9 at a competitive price. We are trying our best to meet your needs on the enterprise-level computer, server, data centre, and networking hardware. You are welcome to ask our live chat or get live representative support over the phone.

Other Available Categories For - Networking - Tele Presence


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ALLHDD guarantees that the products will not have defects in material that will affect the product's functionality during the Standard Warranty Period. The warranty period starts when the merchandise/items from our warehouse.

What does ALLHDD.Com warranty cover?

30-days to 3 years warranty:

Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced before the expiration of the original warranty. For any failure of hardware, if we cannot process the replacement of the product(s)/model(s), we will refund the original selling/invoiced price. The shipping costs and sales tax, if any, are non-refundable. ALLHDD retains the right to decide whether the item(s) will process for replacement or refund.

What is not covered by our warranty?

The reason why our warranty does not cover any problem caused by the following conditions:

(a) misuse of hardware; accidental damage; carelessness product(s) damage; shock; temperature beyond the specification of any product; faulty installation; operation; modification of goods;

(b) any misuse outside the instructions in the user manual for any specific product;

(c) damaged caused by other hardware or equipment. The warranty will void if the item is returned with physical damage, damage to the retail box, removed from the box, counterfeit labels/labelled by them, or any modifications of internal and external covers. Data loss or damages to any other equipment we do not cover by our offered warranty.

What is the Manufacturer/Brand Warranty?

In general, a manufacturer's warranty service/support is a written guarantee to the buyer of a product. Its terms assure the replacement or repair of the product, if necessary, within a specified period after the purchase (2-5 years depending on the brand/manufacturer). It is typically included in the price of the product. Products are brand new and sealed and the original manufacturer box is complete with the Manufacturer's genuine warranty. For most of the brand new/retail products that come with the manual and box, exceptions may apply (i.e., Cisco, Juniper Networks).

For the server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years warranty. However, ALLHDD.COM will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.
Final Sale items are non-returnable/refundable in any situation. Any question? please ask our team before the shipment.

Important notes:

We can provide additional warranty service/support for any product you purchase from us if you need additional warranty coverage before finalizing the order from ALLHDD.Com. You need to ask in live chat/help or call us for more information.

Individual product warranty mentioned on each item product description page/detail page.

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