Cisco CTS-SX20N-12X-K9 Video Conference Kit
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CTS-SX20N-12X-K9 Cisco TelePresence Video Conference Device New

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Part Number#: CTS-SX20N-12X-K9
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Short Description:
CTS-SX20N-12X-K9 SX Series Gigabit Ethernet 10/100/1000Base-T 1080P at 60 FPS Precision High-Definition (HD) Video Conference Equipment | Made by Cisco | New Factory Sealed
Product Condition:
New Retail Factory Sealed
Warranty provided by ALLHDD.COM:
90 Days
More Information for the Cisco CTS-SX20N-12X-K9 TelePresence Video

In the fast-paced world of modern business, effective communication is crucial for success. The Cisco TelePresence Video Conference Device, specifically the CTS-SX20N-12X-K9 model, stands as a testament to the evolution of communication technologies. This comprehensive guide aims to provide a detailed understanding of the features, benefits, and applications of this cutting-edge video conferencing solution.

Understanding Cisco TelePresence

Cisco TelePresence is a suite of high-definition video conferencing solutions designed to facilitate lifelike and immersive virtual meetings. It leverages advanced audio and video technologies to create an experience that closely mimics face-to-face interactions, breaking down geographical barriers and enhancing collaboration.

Overview of CTS-SX20N-12X-K9

The CTS-SX20N-12X-K9 is a specific model within the Cisco TelePresence product line. Let's break down its nomenclature for clarity:

  • CTS: Stands for Cisco TelePresence System, denoting its inclusion in Cisco's video conferencing solutions.
  • SX20N: Indicates its model within the SX20 series, showcasing its capabilities and specifications.
  • 12X: Refers to the zoom capabilities of the device, suggesting a 12x optical zoom feature for clear and detailed visuals.
  • K9: Signifies that the device supports encryption, ensuring secure communication.
Key Features
  • High-Definition Video: The CTS-SX20N-12X-K9 is equipped with high-definition video capabilities, offering crystal-clear visuals for a lifelike meeting experience. This feature is particularly essential for conveying non-verbal cues and details during discussions.
  • Superior Audio Quality: Clear communication is not limited to video alone. This Cisco TelePresence device comes with advanced audio technologies, including noise reduction and echo cancellation, ensuring that every word is heard with precision.
  • Flexible Zoom Functionality: With a 12x optical zoom, the device enables users to focus on specific details in a room, making it ideal for larger meeting spaces. This flexibility ensures that participants can see and be seen, enhancing the overall effectiveness of virtual meetings.
  • Easy Integration: The CTS-SX20N-12X-K9 is designed with compatibility in mind. It seamlessly integrates with other Cisco collaboration tools, making it a valuable addition to existing communication infrastructure.
Applications and Use Cases
  • Business Meetings: One of the primary applications of the CTS-SX20N-12X-K9 is in business meetings. Whether connecting remote teams or engaging with clients and partners, the device fosters a collaborative environment that transcends geographical boundaries.
  • Remote Training and Education: In the era of remote work and online learning, this Cisco TelePresence device has become a powerful tool for conducting virtual training sessions and educational programs. Its high-definition features contribute to an engaging and immersive learning experience.
  • Telemedicine: The device finds applications in the healthcare sector, particularly in telemedicine. Medical professionals can conduct virtual consultations, share medical images, and collaborate on patient care with the same level of detail as an in-person meeting.
  • Interviews and Recruitment: For organizations conducting interviews or recruitment processes, the CTS-SX20N-12X-K9 offers a reliable platform for virtual interactions. It allows for a more personal and insightful assessment of candidates, overcoming the limitations of traditional phone interviews.
Security Features

Security is a top priority in any communication system, and Cisco ensures that the CTS-SX20N-12X-K9 adheres to the highest standards. Some key security features include:

  • Encryption: The "K9" designation in the model indicates support for encryption. This ensures that communication over the device is secure and protected from unauthorized access.
  • Authentication Protocols: The device supports robust authentication protocols, preventing unauthorized users from gaining access to the system. This is crucial for protecting sensitive information shared during virtual meetings.
  • Regular Firmware Updates: Cisco regularly releases firmware updates to address potential security vulnerabilities and enhance the overall performance of the device. Users are encouraged to keep the firmware up to date to benefit from the latest security measures.

User Interface and User Experience

The user interface of the CTS-SX20N-12X-K9 is designed with simplicity and functionality in mind. Users can expect:

  • Intuitive Controls: Navigating through the menus and controls is intuitive, even for users with limited technical expertise. The remote control provides quick access to essential functions, streamlining the user experience.
  • Customizable Settings: The device allows users to customize settings according to their preferences. This includes camera angles, audio preferences, and layout options, providing a personalized and comfortable virtual meeting environment.
  • Multi-Platform Compatibility: The CTS-SX20N-12X-K9 is compatible with various video conferencing platforms, making it a versatile choice for organizations using different collaboration tools. This ensures seamless integration into existing workflows.

Suitable Performance

The Cisco TelePresence SX20 Quick Set (CTS-SX20N-12X-K9) is a high-definition video conferencing system that is designed for use in small to medium-sized conference rooms. It can support up to 1080p resolution and can display content from multiple sources, such as a laptop or document camera, on a single screen. The SX20 also includes a built-in camera and microphone, as well as the ability to connect to external speakers and microphones.

One of the key features of the SX20 is its support for the H.323 and SIP protocols, which allow it to connect to other video conferencing systems and services, such as Cisco WebEx and Microsoft Lync. This makes it a versatile option for businesses that need to connect with other organizations or individuals who may be using different video conferencing systems.

As far as reliability is concerned, The SX20 is built on Cisco's established telepresence platform and has undergone extensive testing to ensure its quality and stability. The system uses the H.264 High Profile video compression standard which is known for its high-quality video and low bandwidth usage.

It also has good upgradability options and can be remotely managed, which can reduce downtime and improve overall reliability.

Interface Provided for Digital Workplace

The Cisco TelePresence SX20 Quick Set (CTS-SX20N-12X-K9) is a powerful and easy-to-use video conferencing solution that is specifically designed for use in the digital workplace. It is equipped with a variety of features and interfaces that make it an ideal choice for businesses, organizations, and educational institutions that are looking to enhance collaboration and communication among remote teams.

The device has a 12x zoom camera and a high-resolution display that provides clear, crisp video quality. The SX20 Quick Set supports a wide range of video protocols, including H.323 and SIP, and it can be connected to a network using Ethernet or Wi-Fi. It also supports both 1080p and 720p HD video resolutions.

The SX20 Quick Set also has a built-in multi-point control unit (MCU) that enables multiparty video conferencing, allowing up to three additional sites to participate in a call.

The device interface is provided via USB, VGA, audio in/out, RS232 ports, HDMI port, and an Ethernet port. This allows to connect external devices such as laptops, microphones, speakers, and other peripherals to the SX20 Quick Set.

The SX20 Quick Set can be controlled through a remote control, web interface, or via the Cisco TelePresence Management Suite (TMS) which allows for real-time management, monitoring, and scheduling of video conferences, as well as access to real-time analytics and usage reports. This provides IT administrators with the tools they need to ensure that the system is running smoothly and effectively.

General Information about this Cisco CTS-SX20N-12X-K9
  • Manufacturer: Cisco
  • Part Number or SKU# CTS-SX20N-12X-K9
  • Product Line: TelePresence
  • Product Series: SX
  • Product Model: SX20
  • Product Name: Telephony Video Conference Equipment
  • Product Type: Video Conference Kit
Technical Information of Video Conference Equipment
  • Video Conference Device Type: TelePresence
  • ITU-T Recommendation: H.323
  • ITU-T Recommendation: H.460.18/19
  • ITU-T Recommendation: H.235
  • ITU-T Recommendation: SIP
  • Video Bridging: Point-to-Point
Interfaces/Ports for Telephony Equipment
  • DVI In: Yes
  • HDMI In: Yes
  • HDMI Out: Yes
  • Network (RJ-45): Yes
  • USB: Yes
  • Number of Network (RJ-45) Ports: 1
  • Number of DVI In: 1
  • Number of HDMI Inputs: 1
  • Number of HDMI Outputs: 2
Network & Communication
  • Carrier Supported: ISDN
  • Network Technology: 10/100/1000Base-T
  • Ethernet Technology: Gigabit Ethernet
  • Digital Signaling Protocol: H.323, SIP
Data Compression Protocol
  • G.711
  • G.722
  • G.722.1
  • H.263
  • H.264
  • Image Sensor Type: CMOS


  • Microphone Form Factor: External
  • Audio Encoding: G.711, G.722, G.722.1, AAC-LD


  • Maximum Frame Rate: 60 fps
  • Video Encoding: H.263, H.263+, H.264, H.239

Video Input

  • Type: Digital video camera - external
  • Interface Type: HD-SDI output
  • HDMI output: Digital Video Capture Resolution 120 x 720, 1920 x 1080

Video Output

  • Type: Codec board - external
  • Supported Display Graphics: 1024x576, 1280x720, 1280x768, 704x576, HDTV (1920x1080), SVGA (800x600), VGA (640x480), XGA (1024x768)
  • Digital Video Standard: High-Definition Multimedia Interface (HDMI)


  • Connectivity Technology: Wired
  • Data Link Protocol: Ethernet, Fast Ethernet, Gigabit Ethernet
  • Network/Transport Protocol: DHCP, DNS, NTP, TCP/IP

Power Description

  • Power Device: Power supply
  • Voltage Required: AC 120/230 V (50/60 Hz)
  • Power Consumption Operational: 40 Watt

Environmental Parameters

  • Min Operating Temperature: 32 °F
  • Max Operating Temperature: 95 °F
  • Humidity Range Operating: 10 - 90% (non-condensing)


Package Contents:

  • TelePresence SX20 Quick Set with Precision HD 1080p 2.5x Camera
  • SX20 Codec
  • Cisco TelePresence Table Microphone 20
  • Remote Control
  • Cables
  • Power Supply

Outline, the CTS-SX20N-12X-K9 Cisco TelePresence Video Conference Device represents a pinnacle in modern communication technology. Its high-definition video, superior audio quality, and versatile applications make it a valuable asset for businesses, educational institutions, healthcare providers, and more. With a focus on ease of use, security, and compatibility, Cisco has created a solution that not only meets the demands of the present but also paves the way for the future of virtual collaboration. As organizations continue to embrace remote work and global connectivity, the CTS-SX20N-12X-K9 stands as a reliable and innovative tool for fostering meaningful connections in the digital age.

Product Condition:
New Retail Factory Sealed
Warranty provided by ALLHDD.COM:
90 Days

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30-days to 3 years warranty:

Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced before the expiration of the original warranty. For any failure of hardware, if we cannot process the replacement of the product(s)/model(s), we will refund the original selling/invoiced price. The shipping costs and sales tax, if any, are non-refundable. ALLHDD retains the right to decide whether the item(s) will process for replacement or refund.

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