Cisco VIC3-2E/M= Networking Telephony Equipment Voice Interface Card
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VIC3-2E/M= Cisco 2 Ports E&M Voice/Fax Interface Card Refurbished

Availability: In Stock
Part Number#: VIC3-2E/M=
List Price was: $134.62
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Short Description:
VIC3-2E/M= 2 Ports E&M Voice/Fax Interface Network Module Card | Made by Cisco | Refurbished

Interface Types of This Product: Telephony Voice Interface

Product Condition:
Warranty provided by ALLHDD.COM:
90 Days
We are providing specifications below to explain why you should consider purchasing the Cisco Voice Interface Telephony Networking, including a general overview, performance specifications, relevant images, media files, and technical information about the VIC3-2E/M= compatibility.

Features and Benefits of Voice Interface

The VIC3-2E/M= Cisco 2 Ports E&M Voice/Fax Interface Card is a high-performance interface card that enables connection of traditional analog E&M (ear and mouth) telephony devices to a Cisco Unified Communications network. The following are some of the key features and benefits of the VIC3-2E/M=:

  1. E&M Connectivity: The VIC3-2E/M= provides two E&M ports that enable the connection of analog telephony devices such as PBX systems, key systems, and PBX trunks.
  2. Voice and Fax Support: The VIC3-2E/M= supports both voice and fax communication over the E&M ports, providing a unified solution for all telephony requirements.
  3. Integration with Cisco UCM: The VIC3-2E/M= is fully integrated with the Cisco Unified Communications Manager (UCM), providing advanced call routing and management features, as well as seamless integration with other Cisco UCM components.
  4. High-Quality Voice: The VIC3-2E/M= supports industry-standard voice codecs, ensuring high-quality voice communication over the E&M ports.
  5. Scalability: The VIC3-2E/M= provides two E&M ports, allowing for the connection of two analog telephony devices, making it easy to scale telephony solutions as the business grows.
  6. Reliability and Durability: The VIC3-2E/M= is designed for maximum reliability and durability, with advanced fault tolerance and redundancy features that ensure seamless operation even in the event of a hardware failure.
  7. Easy Management: The VIC3-2E/M= is easy to manage and monitor, with a graphical user interface that provides real-time status and performance information.
  8. Cost-Effective: The VIC3-2E/M= provides an affordable solution for connecting analog telephony devices to a Cisco UCM network, without sacrificing quality or functionality.

Technical Specifications of Interface Card

The VIC3-2E/M= Cisco 2 Ports E&M Voice/Fax Interface Card is a two-port voice and fax interface card for use with Cisco routers. The following are the technical specifications of the VIC3-2E/M:

  1. Connectivity: The VIC3-2E/M= supports two E&M (Earnings and Message) voice and fax ports, which allow for connection to two PSTN lines or PBXs.
  2. Voice Compression: The card supports G.711, G.729, and G.726 voice compression algorithms for improved voice quality and bandwidth utilization.
  3. Fax Support: The VIC3-2E/M= supports T.38 fax relay, which allows for the transfer of fax documents over IP networks.
  4. Call Routing: The card supports call routing and management functions, such as call forwarding, call waiting, and caller ID.
  5. Interface Type: The VIC3-2E/M= is a modular interface card that can be installed in a Cisco integrated services router (ISR) for voice and fax connectivity.
  6. Compatibility: The card is compatible with Cisco Unified Communications Manager and other Cisco communication solutions.
  7. Power Consumption: The VIC3-2E/M= requires 5V DC power from the router and consumes a maximum of 3W of power.

Advanced Features and Functionalities of Voice Interface Card

The VIC3-2E/M= Cisco 2 Ports E&M Voice/Fax Interface Card is a versatile and powerful communication tool that offers advanced features and functionalities to enhance voice and fax communication capabilities. Some of these features include:

  1. Call Routing and Management: The VIC3-2E/M= allows for efficient call routing and management, making it easier to manage incoming and outgoing calls. This feature enables users to route calls to the appropriate extension or department.
  2. Call Transfer: This feature allows users to transfer calls to other extensions, departments, or voicemail.
  3. Call Waiting: This feature alerts users of an incoming call while they are on another call.
  4. Call Hold: This feature allows users to place a call on hold and resume the call later.
  5. Call Forwarding: This feature enables users to forward calls to another extension or phone number.
  6. Voicemail Integration: The VIC3-2E/M= integrates with Cisco's voicemail systems, providing users with a seamless experience.
  7. Fax Support: The VIC3-2E/M= supports fax transmission, making it easy to send and receive faxes without the need for a separate fax machine.
  8. Automatic Gain Control: This feature automatically adjusts the volume of incoming and outgoing calls, ensuring optimal audio quality.
  9. Echo Cancellation: The VIC3-2E/M= uses advanced echo cancellation technology to eliminate echoes during calls, providing clear and distortion-free audio.
  10. High-Quality Voice: The VIC3-2E/M= supports G.711, G.726, and G.729 voice codecs, providing high-quality voice communications.
  11. Scalability: The VIC3-2E/M= is highly scalable, making it easy to expand the communication capabilities of a Cisco Unified Communications Manager system.
  12. Compatibility: The VIC3-2E/M= is compatible with a range of Cisco network devices, making it easy to integrate with existing network infrastructure.

General Information

  • Manufacturer: Cisco Systems, Inc
  • MPN: VIC3-2E/M=
  • Type: Networking
  • Sub-Type: Voice Interface Card
  • Product Name: 2-port E&M Voice/Fax Interface Card
  • Product Type: Voice Interface Card (VIC)


  • Interfaces/Ports: 2 x E&M
  • Interfaces/Ports Details: 2 x E&M


  • Additional Information:
  • Used to connect to PBX or key system as tie lines


  • Cisco 2811 Integrated Services Routers
  • Cisco 2821 Integrated Services Routers
  • Cisco 2851 Integrated Services Routers
  • Cisco 3825 Integrated Services Routers
  • Cisco 3845 Integrated Services Routers

About Refurbished Products

Refurbished products are typically refurbished by an Original Manufacturer or an affiliate of the manufacturer or 3rd party facility. This product may have minor blemishes due to normal product usage and doesn't necessarily come with documentation and software unless indicated, but has been well tested and generally has never had any defects.

Telephony technology deals with the interaction between two or parties that are physically distant. The interaction often involves electronic voice communication, videoconferencing, text messages, and faxing. Telephony has now evolved into the internet sphere, allowing users to communicate via IP (Internet Protocol) networks. This is done at lower costs than the traditional telephonic systems. IP telephonic systems can be found on a host of computing devices such as PCs, desktop computers, smartphones, and tablets.

Users need to invest in reliable, scalable, and robust telephony equipment to help meet enterprise needs. Every business needs to constantly communicate with employees, suppliers, and customers for improved business performance. There are a series of smart features of available telephony equipment that users can benefit from. These include real-time telephone calls, video conferencing, privacy protection, faxing, instant messaging, and more.

These high-end technologies are ideal for several organizations that require an improved approach to their telephony networking. That way, they can be sure of maximizing business mobility and continuity.

Several types of office phone systems are available to be employed by users. These phone systems run on different technology platforms. They can make use of VoIP, PBX, or analog. A user's telephone system choice will depend on the extensions, business applications, wiring, and budget. There are three major types that users can choose from, and they include KSU, PBX, and VoIP.

KSU (Key System Unit)

The Key System Unit is a multi-line telephony system that performs under a central control device. Present key system units now offer users with advanced features for businesses with up to 75 employees. These types of systems are often known as a hybrid telephone system. They incorporate the features of both key and PBX systems, offering improved efficiency. A great advantage of key systems is that the users can expand them as the business expands, and more employees are available.

PBX (Private Branch Exchange)

Larger businesses employ these types of telephony systems. They can accommodate well over 75 employees, and they have several advanced features standard on them. These systems offer increased flexibility, which allows them to be used for complex operations in business environments. Their flexibility and customizable features ensure that they offer good value for money.

VoIP (Voice over IP)

This type is the latest telephonic system that allows businesses to connect in different locations. These locations can be within a locale or other places in the world. VoIP telephony equipment works by sending voice calls via the internet without the need for traditional telephones.

VoIP technology enables businesses to communicate with remote workers and branch offices. That is, users can place and receive calls anywhere in the world with the same number. The traditional VoIP technology allows companies to own and manage the telephony equipment themselves. On the other hand, the hosted VoIP system is controlled by a service provider.

Cloud-based telephony equipment manages and maintains a company's communication, relieving the IT department of such duties. That way, it frees up time and allows employees to focus on other important tasks.

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ALLHDD guarantees that the products will not have defects in material that will affect the product's functionality during the Standard Warranty Period. The warranty period starts when the merchandise/items from our warehouse.

What does ALLHDD.Com warranty cover?

30-days to 3 years warranty:

Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced before the expiration of the original warranty. For any failure of hardware, if we cannot process the replacement of the product(s)/model(s), we will refund the original selling/invoiced price. The shipping costs and sales tax, if any, are non-refundable. ALLHDD retains the right to decide whether the item(s) will process for replacement or refund.

What is not covered by our warranty?

The reason why our warranty does not cover any problem caused by the following conditions:

(a) misuse of hardware; accidental damage; carelessness product(s) damage; shock; temperature beyond the specification of any product; faulty installation; operation; modification of goods;

(b) any misuse outside the instructions in the user manual for any specific product;

(c) damaged caused by other hardware or equipment. The warranty will void if the item is returned with physical damage, damage to the retail box, removed from the box, counterfeit labels/labelled by them, or any modifications of internal and external covers. Data loss or damages to any other equipment we do not cover by our offered warranty.

What is the Manufacturer/Brand Warranty?

In general, a manufacturer's warranty service/support is a written guarantee to the buyer of a product. Its terms assure the replacement or repair of the product, if necessary, within a specified period after the purchase (2-5 years depending on the brand/manufacturer). It is typically included in the price of the product. Products are brand new and sealed and the original manufacturer box is complete with the Manufacturer's genuine warranty. For most of the brand new/retail products that come with the manual and box, exceptions may apply (i.e., Cisco, Juniper Networks).

For the server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years warranty. However, ALLHDD.COM will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.
Final Sale items are non-returnable/refundable in any situation. Any question? please ask our team before the shipment.

Important notes:

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Individual product warranty mentioned on each item product description page/detail page.

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Shipping Options and Estimated Delivery Time

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FedEx Priority Overnight®
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FedEx First Overnight®
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Worldwide Shipping Options:

UPS®/FedEx® International Economy

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UPS®/FedEx® International Priority

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UPS®/FedEx® Ground Shipping Canada

Estimated delivery time: 5-8 business days

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