Cisco CTS-SX20PHD2.5X-K9 Video Conference Equipment
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Cisco CTS-SX20PHD2.5X-K9 Video Conference Equipment Refurbished

Availability: In Stock
Part Number#: CTS-SX20PHD2.5X-K9
List Price was: $4869.23
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Short Description:
CTS-SX20PHD2.5X-K9 SX Series Telepresence SX20 System Quick Set with Precision HD 1080p 2.5x Camera Video Conferencing Camera | Made by Cisco | Refurbished
Product Condition:
Warranty provided by ALLHDD.COM:
90 Days

Product Overview of the Cisco Video Camera

In the realm of modern communication technology, the Cisco CTS-SX20PHD2.5X-K9 Telepresence System stands out as a powerful solution for video conferencing. Specifically designed to enhance collaboration and communication in professional settings, this system integrates cutting-edge features, with the SX20 Video Camera being a pivotal component. Will delve into the details of the Cisco CTS-SX20PHD2.5X-K9, exploring its key attributes, functionality, and the broader context of video conferencing in today's interconnected world.

Understanding Cisco CTS-SX20PHD2.5X-K9 Telepresence System

The Cisco CTS-SX20PHD2.5X-K9 is a comprehensive telepresence system that facilitates high-quality video conferencing. It is part of Cisco's TelePresence SX Series, which is renowned for delivering immersive communication experiences. The 'SX20' designation signifies its position within this series, and the 'PHD2.5X-K9' indicates specific features, such as the high-definition camera with a 2.5x zoom.

Performance of Video Conferencing Kit

The Cisco Telepresence System SX20 is a high-performance video conferencing equipment that allows organizations to conduct virtual meetings and collaborations with individuals or groups at remote locations. The CTS-SX20PHD2.5X-K9 is a specific bundle of this equipment that includes the SX20 codec, a PrecisionHD 1080p camera, and a 2.5x optical zoom lens.

The SX20 codec is the core of the system and provides the processing power and connectivity for the video conference. It supports both HD and SD video resolutions and can handle up to 1080p60 video. It also features a built-in multi-site conferencing capability, which allows for connecting to up to three remote locations at the same time.

The PrecisionHD 1080p camera included in the bundle offers high-definition video quality with a resolution of 1920x1080. The 2.5x optical zoom lens allows for close-up shots of individuals or groups during the conference, providing a more personalized and immersive experience.

The SX20 also supports various connectivity options such as Ethernet, HDMI, and USB, making it easy to integrate with other devices and systems. It also supports various protocols such as H.323 and SIP, which allows for interoperability with other video conferencing equipment.

This Model bundle is ideal for organizations that need a high-performance video conferencing system that can handle multiple remote locations and supports high-definition video quality. It offers a cost-effective solution for businesses that are looking to improve the way they collaborate and communicate with their teams.

Key Components


At the heart of the system lies the Codec, a crucial component responsible for video compression and decompression. The SX20's Codec ensures efficient transmission of high-quality video signals, contributing to a seamless conferencing experience.


The system boasts a sophisticated HD camera with a 2.5x zoom capability. This feature enables users to focus on specific details within a room, making it ideal for various professional scenarios, from boardroom meetings to educational presentations.

Audio System

Crystal-clear audio is imperative for effective communication. The SX20 incorporates advanced audio technology, providing users with exceptional sound quality. This is especially important in ensuring that every participant in a conference is heard clearly.

User Interface

Cisco prioritizes user-friendly interfaces, and the SX20 is no exception. With an intuitive control panel, users can easily navigate settings, initiate calls, and manage various aspects of the conferencing experience.


The system supports a range of connectivity options, including HDMI and Ethernet ports, ensuring compatibility with various devices and networks. This versatility is crucial for seamless integration into different professional environments.

Features and Functionalities

High-Definition Video

The SX20 excels in delivering high-definition video, offering clarity and detail that enhances the overall conferencing experience. Whether displaying presentations or showcasing visual data, the system ensures that every participant benefits from a crisp and clear video feed.

Dynamic Zoom Capability

The 2.5x zoom capability of the camera enables users to focus on specific elements within a room, adapting to different meeting scenarios. This dynamic zoom feature adds a layer of flexibility, making the SX20 suitable for both small huddle spaces and larger conference rooms.

Intelligent Audio Technology

Clear and intelligible audio is a cornerstone of successful video conferencing. The SX20's audio system is designed to minimize background noise and echo, ensuring that participants can communicate effectively without distractions.

Multipoint Conferencing

The system supports multipoint conferencing, allowing multiple participants from different locations to join a single meeting. This capability is essential for businesses with global teams, fostering collaboration without the limitations of geographical boundaries.

Content Sharing

The SX20 facilitates seamless content sharing, enabling users to present documents, slideshows, or other visual aids during a conference. This feature enhances the collaborative nature of virtual meetings, making it a valuable tool for professional presentations.

Security Features

Cisco prioritizes security, and the SX20 is equipped with advanced encryption protocols and secure communication channels. This ensures that sensitive information discussed during conferences remains confidential and protected from unauthorized access.

Use Cases

Business Meetings

The Cisco CTS-SX20PHD2.5X-K9 is tailor-made for business meetings, providing a platform for virtual collaboration among team members, regardless of their physical location. The high-definition video and audio ensure that discussions are clear and productive.

Educational Settings

In the realm of education, the SX20 serves as an invaluable tool for virtual classrooms and remote learning. Teachers can conduct lectures, share educational content, and engage with students in real time, creating a dynamic and interactive learning environment.

Healthcare Consultations

Telemedicine is on the rise, and the SX20 lends itself well to healthcare settings. Doctors can conduct remote consultations, share medical images, and collaborate with colleagues, improving access to healthcare services.

Collaborative Projects

For projects involving teams spread across different locations, the SX20 facilitates collaboration by providing a virtual meeting space. The dynamic Zoom and content-sharing capabilities enhance the effectiveness of collaborative efforts.

General Information about the Cisco CTS-SX20PHD2.5X-K9

  • Manufacturer: Cisco
  • Model Number or SKU# CTS-SX20PHD2.5X-K9
  • Product Series: SX
  • Product Model: SX20
  • Product Type: Video Conference Camera

Technical Details of TelePresence SX20 HD Camera

  • Product Line: TelePresence
  • ITU-T Recommendations:
  • SIP
  • H.235
  • H.460.18/19
  • H.323

Video Features

  • Bridging Point-to-Point
  • For Telephony Equipment
  • Maximum Frame Rate: 60 fps
  • Video Encodings: H.239, H.263+, H.264, H.263
  • Audio of Video Conference Equipment
  • Microphone Form Factor: External

Audio Encodings

  • AAC-LD
  • G.722.1
  • G.722
  • G.711

Camera Details

  • Image Sensor:
  • Size: 1/3
  • Type: CMOS

Network and Communication

  • Network Technology: 10/100/1000Base-T
  • Ethernet Technology: Gigabit Ethernet


  • DVI In: Yes
  • HDMI In: Yes
  • HDMI Out: Yes
  • Auxiliary Audio In: Yes
  • Auxiliary Audio Out: Yes
  • Network (RJ-45): Yes
  • USB: Yes

Number of Ports

  • Network (RJ-45): 1
  • DVI In: 1
  • HDMI In: 1
  • HDMI Out: 2
  • Auxiliary Audio In: 2
  • Auxiliary Audio Out: 1
  • Audio Line In 2
  • Audio Line Out: 1

In summary, the Cisco CTS-SX20PHD2.5X-K9 Telepresence System, with its SX20 Video Conference Camera, stands as a testament to Cisco's commitment to innovation in the realm of video conferencing technology. By seamlessly integrating high-definition video, intelligent audio, and versatile features, the SX20 caters to diverse professional needs, from business meetings to educational settings.

As the demand for remote collaboration continues to grow, the SX20 positions itself as a reliable and effective solution. Its ease of use, coupled with advanced functionalities, makes it a valuable asset for organizations striving to connect teams across geographical boundaries.

Product Condition:
Warranty provided by ALLHDD.COM:
90 Days

About Refurbished Products

Refurbished products are typically refurbished by an Original Manufacturer or an affiliate of the manufacturer or 3rd party facility. This product may have minor blemishes due to normal product usage and doesn't necessarily come with documentation and software unless indicated, but has been well tested and generally has never had any defects.

Here, you can check more available conditions of your desired product CTS-SX20PHD2.5X-K9 at a competitive price. We are trying our best to meet your needs on the enterprise-level computer, server, data centre, and networking hardware. You are welcome to ask our live chat or get live representative support over the phone.


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ALLHDD guarantees that the products will not have defects in material that will affect the product's functionality during the Standard Warranty Period. The warranty period starts when the merchandise/items from our warehouse.

What does ALLHDD.Com warranty cover?

30-days to 3 years warranty:

Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced before the expiration of the original warranty. For any failure of hardware, if we cannot process the replacement of the product(s)/model(s), we will refund the original selling/invoiced price. The shipping costs and sales tax, if any, are non-refundable. ALLHDD retains the right to decide whether the item(s) will process for replacement or refund.

What is not covered by our warranty?

The reason why our warranty does not cover any problem caused by the following conditions:

(a) misuse of hardware; accidental damage; carelessness product(s) damage; shock; temperature beyond the specification of any product; faulty installation; operation; modification of goods;

(b) any misuse outside the instructions in the user manual for any specific product;

(c) damaged caused by other hardware or equipment. The warranty will void if the item is returned with physical damage, damage to the retail box, removed from the box, counterfeit labels/labelled by them, or any modifications of internal and external covers. Data loss or damages to any other equipment we do not cover by our offered warranty.

What is the Manufacturer/Brand Warranty?

In general, a manufacturer's warranty service/support is a written guarantee to the buyer of a product. Its terms assure the replacement or repair of the product, if necessary, within a specified period after the purchase (2-5 years depending on the brand/manufacturer). It is typically included in the price of the product. Products are brand new and sealed and the original manufacturer box is complete with the Manufacturer's genuine warranty. For most of the brand new/retail products that come with the manual and box, exceptions may apply (i.e., Cisco, Juniper Networks).

For the server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years warranty. However, ALLHDD.COM will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.
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