Cisco CTS-SX20PHD2.5X-K9 Video Conference Equipment
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CTS-SX20PHD2.5X-K9 Cisco Telepresence System SX20 Video Refurbished

Availability: In Stock
Part Number#: CTS-SX20PHD2.5X-K9
List Price was: $2269.23
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Short Description:
CTS-SX20PHD2.5X-K9 SX Series Telepresence SX20 System Quick Set with Precision HD 1080p 2.5x Camera Video Conferencing Equipment | Made by Cisco | Refurbished
Product Condition:
Warranty provided by ALLHDD.COM:
90 Days

Suitable Performance

The CTS-SX20PHD2.5X-K9 Cisco Telepresence System SX20 is a high-performance video conferencing equipment designed for use in medium to large meeting rooms, classrooms, and other collaborative spaces. It is a comprehensive solution that combines advanced video, audio, and collaboration features to deliver an immersive and interactive telepresence experience.

The SX20 is equipped with a high-definition camera that supports 1080p resolution and a wide field of view, allowing for clear and detailed video capture. It also features a 12x optical zoom and advanced image stabilization, ensuring that all participants are in focus and visible at all times.

The system also includes a high-definition display that supports 1080p resolution and wide viewing angles, providing an immersive and realistic telepresence experience for all participants. It also has built-in speakers and a microphone that support wideband audio, ensuring clear and natural sound quality.

The SX20 also includes advanced collaboration features that allow participants to share content and interact in real-time. It supports multiple video inputs and outputs, allowing for the integration of additional cameras, displays, and other equipment. It also includes Cisco's MultiSite technology, which allows for easy connection to other telepresence systems, regardless of the location or network.

This item Cisco Telepresence System SX20 is a powerful and versatile solution that delivers an immersive and interactive telepresence experience. It is suitable for medium to large meeting rooms, classrooms, and other collaborative spaces.

Compliant Standards

The CTS-SX20PHD2.5X-K9 is a Cisco Telepresence Video Conferencing Kit. It is compliant with a number of industry standards including H.264, H.239, and BFCP for video compression and transmission, and it also supports H.323 and SIP for signaling protocols. Additionally, This part is compliant with the IEEE 802.3af Power over Ethernet standard, allowing it to receive power through the Ethernet cable. This allows for easy installation and eliminates the need for an additional power source.

Details Information

This model Cisco Telepresence System SX20 is a high-definition (HD) video conferencing equipment designed for use in small to medium-sized conference rooms and meeting spaces. It is part of the Cisco Telepresence SX20 product line, which is known for its easy-to-use interface and advanced features that enhance collaboration and productivity.

The CTS-SX20PHD2.5X-K9 package includes a Cisco SX20 codec, an HD camera, a remote control, and a 2.5x optical zoom lens. The codec is the main component of the system and enables the video and audio transmission and reception. It supports H.264 High Profile and SIP/H.323 protocols, which allows it to work seamlessly with other video conferencing equipment from different vendors.

The HD camera included in the package has a wide-angle lens that provides a panoramic view of the conference room. It also has a built-in microphone that captures clear audio and eliminates the need for additional audio equipment. The 2.5x optical zoom lens allows the camera to zoom in on specific areas of the room, which is useful when discussing detailed documents or presentations.

The remote control provided with the system allows for easy control of the codec, camera, and other features. It also has a built-in LCD display that shows the status of the system and the participants in the video call.

This product Cisco Telepresence System SX20 is compatible with Cisco's Webex Teams, Skype for Business, and other video conferencing platforms. It also supports Cisco's TelePresence MultiSite technology, which allows for multi-party video conferencing between different locations.

General Information about this Cisco CTS-SX20PHD2.5X-K9

  • Manufacturer: Cisco
  • Model Number or SKU# CTS-SX20PHD2.5X-K9
  • Product Series: SX
  • Product Model: SX20
  • Product Type: Telephony Equipment

Technical Information of TelePresence SX20 HD Camera

  • Product Line: TelePresence
  • ITU-T Recommendation SIP
  • ITU-T Recommendation H.235
  • ITU-T Recommendation H.460.18/19
  • ITU-T Recommendation H.323
  • Video Bridging Point-to-Point

Video for Telephony Equipment

  • Maximum Frame Rate 60 fps
  • Video Encoding H.239
  • Video Encoding H.263+
  • Video Encoding H.264
  • Video Encoding H.263

Audio of Video Conference Equipment

  • Microphone Form Factor External
  • Audio Encoding AAC-LD
  • Audio Encoding G.722.1
  • Audio Encoding G.722
  • Audio Encoding G.711


  • Image Sensor Size 1/3
  • Image Sensor Type CMOS

Network and Communication

  • Network Technology 10/100/1000Base-T
  • Ethernet Technology Gigabit Ethernet


  • DVI In Yes
  • HDMI In Yes
  • HDMI Out Yes
  • Auxiliary Audio In Yes
  • Auxiliary Audio Out Yes
  • Network (RJ-45) Yes
  • USB Yes
  • Number of Network (RJ-45) Ports 1
  • Number of DVI In 1
  • Number of HDMI Inputs 1
  • Number of HDMI Outputs 2
  • Number of Auxiliary Audio In 2
  • Number of Auxiliary Audio Out 1
  • Number of Audio Line In 2
  • Number of Audio Line Out 1

Dimensions And Weight

  • Height: 1.4 Inch
  • Width: 11.8 Inch
  • Depth: 7.1 Inch
  • Weight: 3.09 Lbs

About Refurbished Products

Refurbished products are typically refurbished by an Original Manufacturer or an affiliate of the manufacturer or 3rd party facility. This product may have minor blemishes due to normal product usage and doesn't necessarily come with documentation and software unless indicated, but has been well tested and generally has never had any defects.

Telephony technology deals with the interaction between two or parties that are physically distant. The interaction often involves electronic voice communication, videoconferencing, text messages, and faxing. Telephony has now evolved into the Internet sphere, allowing users to communicate via IP (Internet Protocol) networks. This is done at lower costs than traditional telephonic systems. IP telephonic systems can be found on a host of computing devices such as PCs, desktop computers, smartphones, and tablets.

Users need to invest in reliable, scalable, and robust telephony equipment to help meet enterprise needs. Every business needs to constantly communicate with employees, suppliers, and customers for improved business performance. There are a series of smart features of available telephony equipment that users can benefit from. These include real-time telephone calls, video conferencing, privacy protection, faxing, instant messaging, and more.

These high-end technologies are ideal for several organizations that require an improved approach to their telephony networking. That way, they can be sure of maximizing business mobility and continuity.

Several types of office phone systems are available to be employed by users. These phone systems run on different technology platforms. They can make use of VoIP, PBX, or analog. A user's telephone system choice will depend on the extensions, business applications, wiring, and budget. There are three major types that users can choose from, and they include KSU, PBX, and VoIP.

KSU (Key System Unit)

The Key System Unit is a multi-line telephony system that performs under a central control device. Present key system units now offer users with advanced features for businesses with up to 75 employees. These types of systems are often known as hybrid telephone systems. They incorporate the features of both key and PBX systems, offering improved efficiency. A great advantage of key systems is that the users can expand them as the business expands, and more employees are available.

PBX (Private Branch Exchange)

Larger businesses employ these types of telephony systems. They can accommodate well over 75 employees, and they have several advanced features standard them. These systems offer increased flexibility, which allows them to be used for complex operations in business environments. Their flexibility and customizable features ensure that they offer good value for money.

VoIP (Voice over IP)

This type is the latest telephonic system that allows businesses to connect in different locations. These locations can be within a locale or other places in the world. VoIP telephony equipment works by sending voice calls via the internet without the need for traditional telephones.

VoIP technology enables businesses to communicate with remote workers and branch offices. That is, users can place and receive calls anywhere in the world with the same number. Traditional VoIP technology allows companies to own and manage the telephony equipment themselves. On the other hand, the hosted VoIP system is controlled by a service provider.

Cloud-based telephony equipment manages and maintains a company's communication, relieving the IT department of such duties. That way, it frees up time and allows employees to focus on other important tasks.

Here, you can check more available conditions of your desired product CTS-SX20PHD2.5X-K9 at a competitive price. We are trying our best to meet your needs on the enterprise-level computer, server, data centre, and networking hardware. You are welcome to ask our live chat or get live representative support over the phone.


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ALLHDD guarantees that the products will not have defects in material that will affect the product's functionality during the Standard Warranty Period. The warranty period starts when the merchandise/items from our warehouse.

What does ALLHDD.Com warranty cover?

30-days to 3 years warranty:

Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced before the expiration of the original warranty. For any failure of hardware, if we cannot process the replacement of the product(s)/model(s), we will refund the original selling/invoiced price. The shipping costs and sales tax, if any, are non-refundable. ALLHDD retains the right to decide whether the item(s) will process for replacement or refund.

What is not covered by our warranty?

The reason why our warranty does not cover any problem caused by the following conditions:

(a) misuse of hardware; accidental damage; carelessness product(s) damage; shock; temperature beyond the specification of any product; faulty installation; operation; modification of goods;

(b) any misuse outside the instructions in the user manual for any specific product;

(c) damaged caused by other hardware or equipment. The warranty will void if the item is returned with physical damage, damage to the retail box, removed from the box, counterfeit labels/labelled by them, or any modifications of internal and external covers. Data loss or damages to any other equipment we do not cover by our offered warranty.

What is the Manufacturer/Brand Warranty?

In general, a manufacturer's warranty service/support is a written guarantee to the buyer of a product. Its terms assure the replacement or repair of the product, if necessary, within a specified period after the purchase (2-5 years depending on the brand/manufacturer). It is typically included in the price of the product. Products are brand new and sealed and the original manufacturer box is complete with the Manufacturer's genuine warranty. For most of the brand new/retail products that come with the manual and box, exceptions may apply (i.e., Cisco, Juniper Networks).

For the server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years warranty. However, ALLHDD.COM will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.
Final Sale items are non-returnable/refundable in any situation. Any question? please ask our team before the shipment.

Important notes:

We can provide additional warranty service/support for any product you purchase from us if you need additional warranty coverage before finalizing the order from ALLHDD.Com. You need to ask in live chat/help or call us for more information.

Individual product warranty mentioned on each item product description page/detail page.

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Shipping Options and Estimated Delivery Time

UPS Shipping Options:

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Estimated delivery time: 4-7 business days

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UPS® First Overnight - Saturday
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FedEx Shipping Options:

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FedEx Priority Overnight®
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FedEx First Overnight®
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Worldwide Shipping Options:

UPS®/FedEx® International Economy

Estimated delivery time: 4-7 business days

UPS®/FedEx® International Priority

Estimated delivery time: 2-4 business days

UPS®/FedEx® Ground Shipping Canada

Estimated delivery time: 5-8 business days

Important notes:

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