Installation:
- Identify the appropriate drive bay in your server or storage system.
- Open the bay and remove any existing drive caddy.
- Insert the Dell Y973C drive caddy into the drive bay until it clicks into place.
- Attach the hard drive to the caddy by aligning the screw holes and securing the screws.
- Connect the SAS or SATA cable and power cable to the hard drive.
- Close the drive bay.
Operation:
- The Dell Y973C drive caddy allows you to easily replace or upgrade your hard drives without having to power down your server or storage system.
- The hot-swappable feature allows you to remove and replace the hard drive without affecting the operation of your system.
- The caddy supports both SAS and SATA hard drives, allowing you to use the type of drive that best meets your needs.
- The 3.5-inch form factor of the caddy is compatible with a wide range of servers and storage systems, including the Dell PowerEdge and Powervault systems.
- To replace a hard drive, simply open the drive bay, remove the caddy and hard drive, and insert a new drive into the caddy.
- The caddy's sturdy design ensures secure and stable installation of your hard drive, providing reliable and consistent performance.
Hot swap refers to the ability to replace a hard drive while the server is still running, without the need to shut down the system or disconnect power. When troubleshooting hot swap on Dell 3.5 inch SAS or SATA hard drive trays, there are several common issues to look for:
- Incorrect Drive Configuration: Ensure that the hard drive is properly configured for hot swap, with the appropriate jumper settings and connection cables.
- Power Issues: If the drive is not recognized by the server, check the power supply and cables to make sure they are securely connected and providing enough power.
- Drive Failure: If the drive is not recognized by the server and the power supply and cables are fine, the drive may be failing and need to be replaced.
- Firmware Issues: Sometimes firmware updates are required for hot swap functionality. Check the server's firmware version and update it if necessary.
- Incorrect Tray: Make sure the tray is compatible with the server model and properly configured for the hard drive type.
- Driver Issues: If the server is unable to recognize the drive, there may be a driver issue. Check that the correct drivers are installed and up to date.
- Hardware Conflict: If the drive is recognized but is not functioning correctly, there may be a hardware conflict with other components in the server. Check for any error messages and resolve the conflict if necessary.
It is important to thoroughly diagnose and resolve any hot swap issues to ensure smooth operation of the server and prevent any data loss or corruption.
Benefits of Using Y973C Hard Drive- Easy Installation: The Y973C hard drive tray is designed for quick and easy installation, which saves time and reduces the risk of damaging your server during installation.
- Hot Swap Capability: The hot swap capability of the Y973C allows you to replace a failed hard drive without having to power down your server. This helps minimize downtime and improves system reliability.
- Compatibility: The Y973C is compatible with a wide range of Dell PowerEdge and PowerVault servers, so you don't have to worry about compatibility issues when upgrading or replacing hard drives.
- Improved Cooling: The Y973C hard drive tray is designed to improve cooling in your server, which helps reduce the risk of overheating and extends the lifespan of your hard drives.
- Cost-Effective Solution: The Y973C is an affordable solution for expanding your server's storage capacity or replacing a failed hard drive. It is also a cost-effective alternative to purchasing a new server or upgrading to a larger capacity hard drive.
- Improved Performance: The Y973C supports both SAS and SATA hard drives, which means you can choose the drive that best fits your performance and budget needs.
- Increased Reliability: The Y973C hard drive tray is built to meet the rigorous demands of data centers and server rooms, so you can rely on it for long-term, reliable performance.
About Refurbished Products
Warranty
ALLHDD guarantees that the products will not have defects in material that will affect the product's functionality during the Standard Warranty Period. The warranty period starts when the merchandise/items from our warehouse.
What does ALLHDD.Com warranty cover?
30-days to 3 years warranty:
Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced before the expiration of the original warranty. For any failure of hardware, if we cannot process the replacement of the product(s)/model(s), we will refund the original selling/invoiced price. The shipping costs and sales tax, if any, are non-refundable. ALLHDD retains the right to decide whether the item(s) will process for replacement or refund.
What is not covered by our warranty?
The reason why our warranty does not cover any problem caused by the following conditions:
(a) misuse of hardware; accidental damage; carelessness product(s) damage; shock; temperature beyond the specification of any product; faulty installation; operation; modification of goods;
(b) any misuse outside the instructions in the user manual for any specific product;
(c) damaged caused by other hardware or equipment. The warranty will void if the item is returned with physical damage, damage to the retail box, removed from the box, counterfeit labels/labelled by them, or any modifications of internal and external covers. Data loss or damages to any other equipment we do not cover by our offered warranty.
What is the Manufacturer/Brand Warranty?
In general, a manufacturer's warranty service/support is a written guarantee to the buyer of a product. Its terms assure the replacement or repair of the product, if necessary, within a specified period after the purchase (2-5 years depending on the brand/manufacturer). It is typically included in the price of the product. Products are brand new and sealed and the original manufacturer box is complete with the Manufacturer's genuine warranty. For most of the brand new/retail products that come with the manual and box, exceptions may apply (i.e., Cisco, Juniper Networks).
For the server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years warranty. However, ALLHDD.COM will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.
Final Sale items are non-returnable/refundable in any situation. Any question? please ask our team before the shipment.
Important notes:
We can provide additional warranty service/support for any product you purchase from us if you need additional warranty coverage before finalizing the order from ALLHDD.Com. You need to ask in live chat/help or call us for more information.
Individual product warranty mentioned on each item product description page/detail page.
Free Technical support on purchased items, our expert consultancy over the phone, by email, by live chat, or by remote login.
Delivery
Shipping Options and Estimated Delivery Time
UPS Shipping Options:
FREE UPS® Ground (Free shipping to all orders for 48 states!)
Estimated delivery time: 4-7 business days
UPS 3 Day Select®
Estimated delivery time: 3 business days
UPS 2nd Day Air®
Estimated delivery time: 1-2 business days, Delivery by 10:30 AM or 2:00 PM
UPS Next Day Air® Standard Overnight
Estimated delivery time: Overnight 2-5 PM, Standard Overnight Delivery.
UPS Next Day Air® - Priority Overnight
Estimated delivery time: Overnight Delivery (Next Business Day) Delivery by 10:30 AM or 12:00 PM
UPS Next Day Air® First Overnight - Early A.M
Estimated delivery time: Overnight 8:00 AM, Early morning, overnight delivery for your time-critical shipments.
UPS® First Overnight - Saturday
Estimated delivery time: Overnight 8:30 AM – Saturday
FedEx Shipping Options:
FedEx Ground®
Estimated delivery time: (4–7 business days in the contiguous 48 states)
*For residential delivery via FedEx Ground use FedEx Home Delivery®
Estimated delivery time: 4−7 business days, based on the distance to the destination.
FedEx Express Saver®
Estimated delivery time: 3 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states (except Hawaii and Alaska)
FedEx 2Day®
Estimated delivery time: 2 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states
FedEx Standard Overnight®
Estimated delivery time: Next-business-day (by 4:30 PM to U.S. businesses and by 8:00 PM to residences)
Available throughout all 50 states (Hawaii is outbound only)
FedEx Priority Overnight®
Estimated delivery time: Next-business-day (by 10:30 PM to U.S. businesses, noon to most residences)
Available throughout all 50 states
FedEx First Overnight®
Estimated delivery time: Next-business-day (by 8:30 or 9 AM to most areas)
Available throughout all 50 states
Worldwide Shipping Options:
UPS®/FedEx® International Economy
Estimated delivery time: 4-7 business days
UPS®/FedEx® International Priority
Estimated delivery time: 2-4 business days
UPS®/FedEx® Ground Shipping Canada
Estimated delivery time: 5-8 business days
Important notes:
- The processing of orders with Ground Shipping can take up to 24-48 hours. But we try to process all orders the same day.
- We are not responsible for weather problems that may affect the delivery of goods by carriers. We cannot guarantee the exact delivery time, regardless of the carriers' claims.
- If you have any specific delivery time requirements, please contact our customer support and someone from our customer service team will be able to help you.
- You can estimate the shipping cost from the products detail page, also available on the checkout page
- The shipping cost depends on box dimensions, weight, and zip/postal code
- To get a FedEx® delivery service you need to mention it on the checkout page notebox.
- For urgent shipments, please contact our customer service.
- Shipping cut off 4:00 PM (Monday-Friday) and available blind drop shipment.
