In the realm of server technology, the HP H8QL8E Foundation Care for DL360 GEN10 is a crucial component. This service, often referred to as PL-96 Software, plays a pivotal role in ensuring the smooth operation and longevity of HP DL360 GEN10 servers. In this comprehensive guide, we will delve into the intricacies of the H8QL8E Foundation Care service, breaking down its features, benefits, and significance for businesses relying on HP server infrastructure.
Understanding Foundation Care DL360 GEN10The Foundation CareFoundation Care is HP's premium support service designed to provide comprehensive assistance for hardware and software-related issues. It goes beyond basic warranty coverage, offering proactive support and enhanced capabilities to minimize downtime and optimize system performance.
DL360 GEN10: A Brief OverviewThe DL360 GEN10 is part of HP's ProLiant series, known for its reliability and performance. This server is designed for various workloads, including virtualization, database applications, and cloud services. Foundation Care specifically caters to the support needs of DL360 GEN10 users.
Key Features of H8QL8E Foundation Care24x7 Remote MonitoringOne of the standout features of Foundation Care is its continuous remote monitoring capabilities. HP experts can remotely track the health and performance of the DL360 GEN10, identifying potential issues before they escalate. This proactive approach helps prevent downtime and ensure a seamless computing experience.
Rapid ResponseIn the fast-paced world of business, every second counts. Foundation Care includes rapid response services, guaranteeing quick assistance in the event of a critical issue. This swift response time is crucial for maintaining the continuity of operations and avoiding any adverse impact on business processes.
Comprehensive Software SupportPL-96 Software, a part of Foundation Care, provides comprehensive software support for the DL360 GEN10. This encompasses assistance with firmware updates, driver installations, and troubleshooting of operating system-related issues. The goal is to ensure that the server's software components are always up-to-date and functioning optimally.
Flexible Service Level Agreements (SLAs)Foundation Care offers flexibility through customizable Service Level Agreements. Users can choose the level of support that aligns with their specific business requirements. Whether it's basic support or a more advanced package with additional features, HP caters to diverse needs.
Benefits of Choosing H8QL8E Foundation CareIncreased System ReliabilityBy leveraging remote monitoring and rapid response services, Foundation Care contributes to increased system reliability. Businesses can have confidence in the continuous operation of their DL360 GEN10 servers, minimizing the risk of unplanned downtime.
Cost-Efficient OperationsWhile Foundation Care involves an additional investment beyond standard warranties, its proactive support can result in cost savings in the long run. The prevention of critical issues and faster issue resolution contribute to improved operational efficiency and reduced business impact.
Expert Guidance and ConsultationPL-96 Software ensures that users have access to expert guidance and consultation regarding software-related matters. This includes best practices for software configuration, optimization, and advice on addressing specific challenges.
General Information About this HP H8QL8E- Manufacturer: HP
- Model Number or SKU# H8QL8E
- Product Type: Software
- Interfaces Type: Care Pack
Finally, the HP H8QL8E Foundation Care for DL360 GEN10 is a comprehensive support service that goes beyond traditional warranty coverage. With features such as 24x7 remote monitoring, rapid response, and comprehensive software support, Foundation Care aims to enhance the reliability and performance of HP's DL360 GEN10 servers. Businesses investing in this service can expect increased system reliability, cost-efficient operations, and valuable expert guidance. As technology continues to evolve, having robust support services like Foundation Care becomes increasingly crucial for maintaining a competitive edge in the digital landscape.
Warranty
ALLHDD guarantees that the products will not have defects in material that will affect the product's functionality during the Standard Warranty Period. The warranty period starts when the merchandise/items from our warehouse.
What does ALLHDD.Com warranty cover?
30-days to 3 years warranty:
Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced before the expiration of the original warranty. For any failure of hardware, if we cannot process the replacement of the product(s)/model(s), we will refund the original selling/invoiced price. The shipping costs and sales tax, if any, are non-refundable. ALLHDD retains the right to decide whether the item(s) will process for replacement or refund.
What is not covered by our warranty?
The reason why our warranty does not cover any problem caused by the following conditions:
(a) misuse of hardware; accidental damage; carelessness product(s) damage; shock; temperature beyond the specification of any product; faulty installation; operation; modification of goods;
(b) any misuse outside the instructions in the user manual for any specific product;
(c) damaged caused by other hardware or equipment. The warranty will void if the item is returned with physical damage, damage to the retail box, removed from the box, counterfeit labels/labelled by them, or any modifications of internal and external covers. Data loss or damages to any other equipment we do not cover by our offered warranty.
What is the Manufacturer/Brand Warranty?
In general, a manufacturer's warranty service/support is a written guarantee to the buyer of a product. Its terms assure the replacement or repair of the product, if necessary, within a specified period after the purchase (2-5 years depending on the brand/manufacturer). It is typically included in the price of the product. Products are brand new and sealed and the original manufacturer box is complete with the Manufacturer's genuine warranty. For most of the brand new/retail products that come with the manual and box, exceptions may apply (i.e., Cisco, Juniper Networks).
For the server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years warranty. However, ALLHDD.COM will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.
Final Sale items are non-returnable/refundable in any situation. Any question? please ask our team before the shipment.
Important notes:
We can provide additional warranty service/support for any product you purchase from us if you need additional warranty coverage before finalizing the order from ALLHDD.Com. You need to ask in live chat/help or call us for more information.
Individual product warranty mentioned on each item product description page/detail page.
Free Technical support on purchased items, our expert consultancy over the phone, by email, by live chat, or by remote login.
Delivery
Shipping Options and Estimated Delivery Time
UPS Shipping Options:
FREE UPS® Ground (Free shipping to all orders for 48 states!)
Estimated delivery time: 4-7 business days
UPS 3 Day Select®
Estimated delivery time: 3 business days
UPS 2nd Day Air®
Estimated delivery time: 1-2 business days, Delivery by 10:30 AM or 2:00 PM
UPS Next Day Air® Standard Overnight
Estimated delivery time: Overnight 2-5 PM, Standard Overnight Delivery.
UPS Next Day Air® - Priority Overnight
Estimated delivery time: Overnight Delivery (Next Business Day) Delivery by 10:30 AM or 12:00 PM
UPS Next Day Air® First Overnight - Early A.M
Estimated delivery time: Overnight 8:00 AM, Early morning, overnight delivery for your time-critical shipments.
UPS® First Overnight - Saturday
Estimated delivery time: Overnight 8:30 AM – Saturday
FedEx Shipping Options:
FedEx Ground®
Estimated delivery time: (4–7 business days in the contiguous 48 states)
*For residential delivery via FedEx Ground use FedEx Home Delivery®
Estimated delivery time: 4−7 business days, based on the distance to the destination.
FedEx Express Saver®
Estimated delivery time: 3 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states (except Hawaii and Alaska)
FedEx 2Day®
Estimated delivery time: 2 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states
FedEx Standard Overnight®
Estimated delivery time: Next-business-day (by 4:30 PM to U.S. businesses and by 8:00 PM to residences)
Available throughout all 50 states (Hawaii is outbound only)
FedEx Priority Overnight®
Estimated delivery time: Next-business-day (by 10:30 PM to U.S. businesses, noon to most residences)
Available throughout all 50 states
FedEx First Overnight®
Estimated delivery time: Next-business-day (by 8:30 or 9 AM to most areas)
Available throughout all 50 states
Worldwide Shipping Options:
UPS®/FedEx® International Economy
Estimated delivery time: 4-7 business days
UPS®/FedEx® International Priority
Estimated delivery time: 2-4 business days
UPS®/FedEx® Ground Shipping Canada
Estimated delivery time: 5-8 business days
Important notes:
- The processing of orders with Ground Shipping can take up to 24-48 hours. But we try to process all orders the same day.
- We are not responsible for weather problems that may affect the delivery of goods by carriers. We cannot guarantee the exact delivery time, regardless of the carriers' claims.
- If you have any specific delivery time requirements, please contact our customer support and someone from our customer service team will be able to help you.
- You can estimate the shipping cost from the products detail page, also available on the checkout page
- The shipping cost depends on box dimensions, weight, and zip/postal code
- To get a FedEx® delivery service you need to mention it on the checkout page notebox.
- For urgent shipments, please contact our customer service.
- Shipping cut off 4:00 PM (Monday-Friday) and available blind drop shipment.
