Troubleshooting the 875548-001 HP 2x4 NVMe GPU 1u Riser Board may involve several steps, depending on the specific issue you are experiencing. Below are some common troubleshooting steps that may be helpful:
- Check the connections: Make sure that the riser board is securely connected to the motherboard and that the NVMe drives are properly connected to the riser board. Ensure that all connectors are properly seated and that no pins are bent or damaged.
- Check for power and cooling: Ensure that the system has adequate power and cooling to support the riser board and NVMe drives. Check that all fans are functioning properly and that the system is not overheating.
- Check the BIOS settings: Make sure that the system is configured to recognize the NVMe drives in the BIOS or UEFI settings. Ensure that NVMe support is enabled and that the drives are properly configured in the RAID settings.
- Check for software issues: If the NVMe drives are not visible in the operating system, make sure that the necessary drivers and software are installed. Check for any error messages or warnings in the system log.
- Check for hardware issues: If the above steps do not resolve the issue, it may be indicative of a hardware problem with the riser board or NVMe drives. Test the drives on another system, or try replacing the riser board to see if the issue is resolved.
- Contact support: If you are still unable to resolve the issue, contact the manufacturer's support team for further assistance.
Compatibility of NVMe GPU
Compatibility is an important aspect to consider when using the 875548-001 HP 2x4 NVMe GPU 1u Riser Board. Below are some things to keep in mind when determining compatibility:
- System requirements: Ensure that your system meets the necessary requirements for the riser board, such as power and cooling requirements, as well as appropriate system firmware and BIOS versions.
- Motherboard compatibility: The riser board must be compatible with the motherboard in your system. Check the manual of both the motherboard and the riser board to ensure compatibility.
- NVMe drive compatibility: The riser board is designed to support NVMe drives, ensure that the NVMe drives you are using are compatible with the riser board.
- Operating system compatibility: Make sure that the operating system you are using is compatible with the riser board and NVMe drives. Some operating systems may require additional drivers or software to be installed.
- Other components compatibility: Make sure that the riser board and NVMe drives are compatible with other components in your system such as GPU, power supply, and other storage devices.
Installation and setup of the 875548-001 HP 2x4 NVMe GPU 1u Riser Board involves several steps.
- Begin by ensuring that your system meets the necessary requirements for the riser board, such as power and cooling requirements, as well as appropriate system firmware and BIOS versions.
- Next, physically install the riser board into your system by connecting it to the appropriate connectors on the motherboard and securing it in place.
- Once the riser board is installed, connect the NVMe drives to the appropriate connectors on the board. Make sure that the drives are securely connected and that the connectors are properly seated.
- Power on the system and enter the BIOS or UEFI settings. From there, configure the system to recognize the new NVMe drives. This may involve enabling NVMe support in the BIOS, or creating RAID arrays for the drives.
- After the system has been configured to recognize the NVMe drives, boot into the operating system. The drives should now be visible and available for use.
- Finally, install any necessary drivers or software for the NVMe drives, such as management utilities or performance optimization tools.
- Manufacturer : HP
- MPN : 875548-001
- Type : Accessories
- Power Supply Type : Riser Board
- SKU : 875548-001
About New Bulk Pack Products
Warranty
ALLHDD guarantees that the products will not have defects in material that will affect the product's functionality during the Standard Warranty Period. The warranty period starts when the merchandise/items from our warehouse.
What does ALLHDD.Com warranty cover?
30-days to 3 years warranty:
Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced before the expiration of the original warranty. For any failure of hardware, if we cannot process the replacement of the product(s)/model(s), we will refund the original selling/invoiced price. The shipping costs and sales tax, if any, are non-refundable. ALLHDD retains the right to decide whether the item(s) will process for replacement or refund.
What is not covered by our warranty?
The reason why our warranty does not cover any problem caused by the following conditions:
(a) misuse of hardware; accidental damage; carelessness product(s) damage; shock; temperature beyond the specification of any product; faulty installation; operation; modification of goods;
(b) any misuse outside the instructions in the user manual for any specific product;
(c) damaged caused by other hardware or equipment. The warranty will void if the item is returned with physical damage, damage to the retail box, removed from the box, counterfeit labels/labelled by them, or any modifications of internal and external covers. Data loss or damages to any other equipment we do not cover by our offered warranty.
What is the Manufacturer/Brand Warranty?
In general, a manufacturer's warranty service/support is a written guarantee to the buyer of a product. Its terms assure the replacement or repair of the product, if necessary, within a specified period after the purchase (2-5 years depending on the brand/manufacturer). It is typically included in the price of the product. Products are brand new and sealed and the original manufacturer box is complete with the Manufacturer's genuine warranty. For most of the brand new/retail products that come with the manual and box, exceptions may apply (i.e., Cisco, Juniper Networks).
For the server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years warranty. However, ALLHDD.COM will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.
Final Sale items are non-returnable/refundable in any situation. Any question? please ask our team before the shipment.
Important notes:
We can provide additional warranty service/support for any product you purchase from us if you need additional warranty coverage before finalizing the order from ALLHDD.Com. You need to ask in live chat/help or call us for more information.
Individual product warranty mentioned on each item product description page/detail page.
Free Technical support on purchased items, our expert consultancy over the phone, by email, by live chat, or by remote login.
Delivery
Shipping Options and Estimated Delivery Time
UPS Shipping Options:
FREE UPS® Ground (Free shipping to all orders for 48 states!)
Estimated delivery time: 4-7 business days
UPS 3 Day Select®
Estimated delivery time: 3 business days
UPS 2nd Day Air®
Estimated delivery time: 1-2 business days, Delivery by 10:30 AM or 2:00 PM
UPS Next Day Air® Standard Overnight
Estimated delivery time: Overnight 2-5 PM, Standard Overnight Delivery.
UPS Next Day Air® - Priority Overnight
Estimated delivery time: Overnight Delivery (Next Business Day) Delivery by 10:30 AM or 12:00 PM
UPS Next Day Air® First Overnight - Early A.M
Estimated delivery time: Overnight 8:00 AM, Early morning, overnight delivery for your time-critical shipments.
UPS® First Overnight - Saturday
Estimated delivery time: Overnight 8:30 AM – Saturday
FedEx Shipping Options:
FedEx Ground®
Estimated delivery time: (4–7 business days in the contiguous 48 states)
*For residential delivery via FedEx Ground use FedEx Home Delivery®
Estimated delivery time: 4−7 business days, based on the distance to the destination.
FedEx Express Saver®
Estimated delivery time: 3 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states (except Hawaii and Alaska)
FedEx 2Day®
Estimated delivery time: 2 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states
FedEx Standard Overnight®
Estimated delivery time: Next-business-day (by 4:30 PM to U.S. businesses and by 8:00 PM to residences)
Available throughout all 50 states (Hawaii is outbound only)
FedEx Priority Overnight®
Estimated delivery time: Next-business-day (by 10:30 PM to U.S. businesses, noon to most residences)
Available throughout all 50 states
FedEx First Overnight®
Estimated delivery time: Next-business-day (by 8:30 or 9 AM to most areas)
Available throughout all 50 states
Worldwide Shipping Options:
UPS®/FedEx® International Economy
Estimated delivery time: 4-7 business days
UPS®/FedEx® International Priority
Estimated delivery time: 2-4 business days
UPS®/FedEx® Ground Shipping Canada
Estimated delivery time: 5-8 business days
Important notes:
- The processing of orders with Ground Shipping can take up to 24-48 hours. But we try to process all orders the same day.
- We are not responsible for weather problems that may affect the delivery of goods by carriers. We cannot guarantee the exact delivery time, regardless of the carriers' claims.
- If you have any specific delivery time requirements, please contact our customer support and someone from our customer service team will be able to help you.
- You can estimate the shipping cost from the products detail page, also available on the checkout page
- The shipping cost depends on box dimensions, weight, and zip/postal code
- To get a FedEx® delivery service you need to mention it on the checkout page notebox.
- For urgent shipments, please contact our customer service.
- Shipping cut off 4:00 PM (Monday-Friday) and available blind drop shipment.
