General Information
Manufacturer Cisco Systems, Inc
MPN: CP-9971-C-A-K9
Manufacturer Website Address http://www.cisco.com
Product Line Unified
Product Series 9900
Product Model 9971
Product Name UC Phone 9971, Charcoal, Arabic Keypad, Std HS
Product Type IP Phone
SKU: CP-9971-C-A-K9
Technical Information
IP Phone Technology VoIP
Connectivity Technology Wireless
Wireless Technology Wi-Fi
Wireless LAN Standard IEEE 802.11a/b/g
Total Number of Phone Lines 1
Caller ID Yes
Speakerphone Yes
Features Multilingual Menu
Features Auto-answer
Features Call Forwarding
Features Call History
Features Call Park
Features Call Pick-up
Features Call Duration
Features Call Waiting
Features Intercom
Features Predialing
Features URL Dialing
Features Date and Time
Features Menu Operations
Voice Codec G.711a
Voice Codec G.711u
Voice Codec G.729a
Voice Codec G.729ab
Voice Codec G.722
Voice Codec iLBC
Voice Codec iSAC
Dialer Type Keypad
Display & Graphics
Screen Type LCD
Display Color Color
Color Supported 16.7 Million Colors
Backlight Yes
Screen Size 5.6"
Screen Resolution 640 x 480
Interfaces/Ports
Network (RJ-45) Yes
Number of Network (RJ-45) Ports 2
USB Yes
Number of USB Ports 2
Headset Port Yes
Audio Line In Yes
Audio Line Out Yes
PoE (RJ-45) Port Yes
Management & Protocols
Communication Protocols H.264
Communication Protocols SIP
Communication Protocols CDP
Communication Protocols LLDP-PoE
Communication Protocols DHCP
Communication Protocols SRTP
Communication Protocols RTCP
Quality of Service 802.1Q VLAN Support
Quality of Service IEEE 802.11e
Quality of Service WMM
Controls/Indicators
Buttons & Keys Type Transfer/Conference
Buttons & Keys Type Hold Button
Buttons & Keys Type Directory
Buttons & Keys Type Voice Mail
Buttons & Keys Type Volume Control
Buttons & Keys Type Mute
Buttons & Keys Type Speaker
Buttons & Keys Type Hands-free
Buttons & Keys Type Call Back
Buttons & Keys Type End Call
Buttons & Keys Type Navigation
Buttons & Keys Type Redial
Miscellaneous
Software Supported
Cisco Unified Communications Manager 7.1 or later
About Refurbished Products
Telephony technology deals with the interaction between two or parties that are physically distant. The interaction often involves electronic voice communication, videoconferencing, text messages, and faxing. Telephony has now evolved into the internet sphere, allowing users to communicate via IP (Internet Protocol) networks. This is done at lower costs than the traditional telephonic systems. IP telephonic systems can be found on a host of computing devices such as PCs, desktop computers, smartphones, and tablets.
Users need to invest in reliable, scalable, and robust telephony equipment to help meet enterprise needs. Every business needs to constantly communicate with employees, suppliers, and customers for improved business performance. There are a series of smart features of available telephony equipment that users can benefit from. These include real-time telephone calls, video conferencing, privacy protection, faxing, instant messaging, and more.
These high-end technologies are ideal for several organizations that require an improved approach to their telephony networking. That way, they can be sure of maximizing business mobility and continuity.
Several types of office phone systems are available to be employed by users. These phone systems run on different technology platforms. They can make use of VoIP, PBX, or analog. A user's telephone system choice will depend on the extensions, business applications, wiring, and budget. There are three major types that users can choose from, and they include KSU, PBX, and VoIP.
KSU (Key System Unit)
The Key System Unit is a multi-line telephony system that performs under a central control device. Present key system units now offer users with advanced features for businesses with up to 75 employees. These types of systems are often known as a hybrid telephone system. They incorporate the features of both key and PBX systems, offering improved efficiency. A great advantage of key systems is that the users can expand them as the business expands, and more employees are available.
PBX (Private Branch Exchange)
Larger businesses employ these types of telephony systems. They can accommodate well over 75 employees, and they have several advanced features standard on them. These systems offer increased flexibility, which allows them to be used for complex operations in business environments. Their flexibility and customizable features ensure that they offer good value for money.
VoIP (Voice over IP)
This type is the latest telephonic system that allows businesses to connect in different locations. These locations can be within a locale or other places in the world. VoIP telephony equipment works by sending voice calls via the internet without the need for traditional telephones.
VoIP technology enables businesses to communicate with remote workers and branch offices. That is, users can place and receive calls anywhere in the world with the same number. The traditional VoIP technology allows companies to own and manage the telephony equipment themselves. On the other hand, the hosted VoIP system is controlled by a service provider.
Cloud-based telephony equipment manages and maintains a company's communication, relieving the IT department of such duties. That way, it frees up time and allows employees to focus on other important tasks.Delivery
Shipping Options and Estimated Delivery Time
UPS Shipping Options:
FREE UPS® Ground (Free shipping to all orders for 48 states!)
Estimated delivery time: 4-7 business days
UPS 3 Day Select®
Estimated delivery time: 3 business days
UPS 2nd Day Air®
Estimated delivery time: 1-2 business days, Delivery by 10:30 AM or 2:00 PM
UPS Next Day Air® Standard Overnight
Estimated delivery time: Overnight 2-5 PM, Standard Overnight Delivery.
UPS Next Day Air® - Priority Overnight
Estimated delivery time: Overnight Delivery (Next Business Day) Delivery by 10:30 AM or 12:00 PM
UPS Next Day Air® First Overnight - Early A.M
Estimated delivery time: Overnight 8:00 AM, Early morning, overnight delivery for your time-critical shipments.
UPS® First Overnight - Saturday
Estimated delivery time: Overnight 8:30 AM – Saturday
FedEx Shipping Options:
FedEx Ground®
Estimated delivery time: (4–7 business days in the contiguous 48 states)
*For residential delivery via FedEx Ground use FedEx Home Delivery®
Estimated delivery time: 4−7 business days, based on the distance to the destination.
FedEx Express Saver®
Estimated delivery time: 3 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states (except Hawaii and Alaska)
FedEx 2Day®
Estimated delivery time: 2 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states
FedEx Standard Overnight®
Estimated delivery time: Next-business-day (by 4:30 PM to U.S. businesses and by 8:00 PM to residences)
Available throughout all 50 states (Hawaii is outbound only)
FedEx Priority Overnight®
Estimated delivery time: Next-business-day (by 10:30 PM to U.S. businesses, noon to most residences)
Available throughout all 50 states
FedEx First Overnight®
Estimated delivery time: Next-business-day (by 8:30 or 9 AM to most areas)
Available throughout all 50 states
Worldwide Shipping Options:
UPS®/FedEx® International Economy
Estimated delivery time: 4-7 business days
UPS®/FedEx® International Priority
Estimated delivery time: 2-4 business days
UPS®/FedEx® Ground Shipping Canada
Estimated delivery time: 5-8 business days
Important notes:
- The processing of orders with Ground Shipping can take up to 24-48 hours. But we try to process all orders the same day.
- We are not responsible for weather problems that may affect the delivery of goods by carriers. We cannot guarantee the exact delivery time, regardless of the carriers' claims.
- If you have any specific delivery time requirements, please contact our customer support and someone from our customer service team will be able to help you.
- You can estimate the shipping cost from the products detail page, also available on the checkout page
- The shipping cost depends on box dimensions, weight, and zip/postal code
- To get a FedEx® delivery service you need to mention it on the checkout page notebox.
- For urgent shipments, please contact our customer service.
- Shipping cut off 4:00 PM (Monday-Friday) and available blind drop shipment.
Warranty
ALLHDD guarantees that the products will not have defects in material or workmanship that will affect the product's functionality during the Standard Warranty Period. The warranty period starts when the merchandise is shipped from our warehouse.
What does our (ALLHDD.Com) warranty cover?
30-days to 3 years warranty:
Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced prior to the expiration of the original warranty. If we are unable to replace the product, we will refund its original selling price. Shipping costs and tax, if any, are not refundable. ALLHDD retains the right to decide whether the goods will be replaced or refunded.
What is not covered by our warranty?
Our warranty does not cover any problem caused by the following conditions:
(a) accidents; misuse; carelessness; electrostatic discharge; shock; temperature or humidity beyond the specifications of the product; improper installation; operation; modification;
(b) any improper use that contravenes the instructions in the user manual;
(c) problems caused by other equipment. Our warranty is void if the product is returned with damaged, removed, counterfeit labels, or any modifications (including any component or external cover removal). Our warranties do not cover data loss or damages to any other equipment. In addition, our warranties do not cover incidental damages, consequential damages, or costs related to data recovery, removal, and installation.
What is the Manufacturer/Brand Warranty?
In general, a manufacturer's warranty service/support is a written guarantee to the buyer of a product. Its terms assure the replacement or repair of the product, if necessary, within a specified period after the purchase (2-5 years depends on the brand/manufacturer). It is typically included in the price of the product. Products are brand new sealed and the original manufacturer box is complete with the Manufacturer's genuine warranty. For most of the brand new/retail products it comes with the manual and box, exceptional may apply (i.e., Cisco, Juniper Networks).
Important notes:
- We can provide additional warranty service/support for any product you purchase from us if you need additional warranty coverage before finalizing the order from ALLHDD.Com. You need to ask in live chat/help or call us for more information.
- Individual product warranty mentioned on each item product description page/detail page.
- Free Technical support on purchased items, our expert consultancy over the phone, by email, by live chat, or by remote login.
