ALLHDD guarantees that the products will not have defects in material or workmanship that will affect the product's functionality during the Standard Warranty Period. The warranty period starts when the merchandise is shipped from our warehouse.
What does our (ALLHDD.Com) warranty cover?
30-days to 3 years' warranty:
Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced prior to the expiration of the original warranty. If we are unable to replace the product, we will refund its original selling price. Shipping costs and tax, if any, are not refundable. ALLHDD retains the right to decide whether the goods will be replaced or refunded.
What is not covered by our warranty?
Our warranty does not cover any problem caused by the following conditions:
(a) accidents; misuse; carelessness; electrostatic discharge; shock; temperature or humidity beyond the specifications of the product; improper installation; operation; modification;
(b) any improper use that contravenes the instructions in the user manual;
(c) problems caused by other equipment. Our warranty is void if the product is returned with damaged, removed, counterfeit labels, or any modifications (including any component or external cover removal). Our warranties do not cover data loss or damages to any other equipment. In addition, our warranties do not cover incidental damages, consequential damages, or costs related to data recovery, removal, and installation.
What is the Manufacturer/Brand Warranty?
In general, a manufacturer's warranty service/support is a written guarantee to the buyer of a product. Its terms assure the replacement or repair of the product, if necessary, within a specified period after the purchase (2-5 years depends on the brand/manufacturer). It is typically included in the price of the product. Products are brand new sealed and the original manufacturer box is complete with the Manufacturer's genuine warranty. For most of the brand new/retail products it comes with the manual and box, exceptions may apply (i.e., Cisco, Juniper Networks).
For the server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years' warranty. However, ALLHDD.COM will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.
Final Sale items are non-returnable/refundable in any situation. Any question? please ask our team before the shipment.
Important notes:
We can provide additional warranty service/support for any product you purchase from us if you need additional warranty coverage before finalizing the order from ALLHDD.Com. You need to ask in live chat/help or call us for more information.
Individual product warranty mentioned on each item product description page/detail page.
Free Technical support on purchased items, our expert consultancy over the phone, by email, by live chat, or by remote login.
Shipping Options and Estimated Delivery Time
UPS Shipping Options:
FREE UPS® Ground (Free shipping to all orders for 48 states!)
Estimated delivery time: 4-7 business days
UPS 3 Day Select®
Estimated delivery time: 3 business days
UPS 2nd Day Air®
Estimated delivery time: 1-2 business days, Delivery by 10:30 AM or 2:00 PM
UPS Next Day Air® Standard Overnight
Estimated delivery time: Overnight 2-5 PM, Standard Overnight Delivery.
UPS Next Day Air® - Priority Overnight
Estimated delivery time: Overnight Delivery (Next Business Day) Delivery by 10:30 AM or 12:00 PM
UPS Next Day Air® First Overnight - Early A.M
Estimated delivery time: Overnight 8:00 AM, Early morning, overnight delivery for your time-critical shipments.
UPS® First Overnight - Saturday
Estimated delivery time: Overnight 8:30 AM – Saturday
FedEx Shipping Options:
FedEx Ground®
Estimated delivery time: (4–7 business days in the contiguous 48 states)
*For residential delivery via FedEx Ground use FedEx Home Delivery®
Estimated delivery time: 4−7 business days, based on the distance to the destination.
FedEx Express Saver®
Estimated delivery time: 3 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states (except Hawaii and Alaska)
FedEx 2Day®
Estimated delivery time: 2 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states
FedEx Standard Overnight®
Estimated delivery time: Next-business-day (by 4:30 PM to U.S. businesses and by 8:00 PM to residences)
Available throughout all 50 states (Hawaii is outbound only)
FedEx Priority Overnight®
Estimated delivery time: Next-business-day (by 10:30 PM to U.S. businesses, noon to most residences)
Available throughout all 50 states
FedEx First Overnight®
Estimated delivery time: Next-business-day (by 8:30 or 9 AM to most areas)
Available throughout all 50 states
Worldwide Shipping Options:
UPS®/FedEx® International Economy
Estimated delivery time: 4-7 business days
UPS®/FedEx® International Priority
Estimated delivery time: 2-4 business days
UPS®/FedEx® Ground Shipping Canada
Estimated delivery time: 5-8 business days
Important notes:
- The processing of orders with Ground Shipping can take up to 24-48 hours. But we try to process all orders the same day.
- We are not responsible for weather problems that may affect the delivery of goods by carriers. We cannot guarantee the exact delivery time, regardless of the carriers' claims.
- If you have any specific delivery time requirements, please contact our customer support and someone from our customer service team will be able to help you.
- You can estimate the shipping cost from the products detail page, also available on the checkout page
- The shipping cost depends on box dimensions, weight, and zip/postal code
- To get a FedEx® delivery service you need to mention it on the checkout page notebox.
- For urgent shipments, please contact our customer service.
- Shipping cut off 4:00 PM (Monday-Friday) and available blind drop shipment.
