Cisco CTS-SX20N-12X-K9 Video Conference Equipment
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Cisco CTS-SX20N-12X-K9 Video Conference Equipment Bulk Pack Bulk

Availability: In Stock
Part Number#: CTS-SX20N-12X-K9
List Price was: $7203.85
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Short Description:
CTS-SX20N-12X-K9 SX Series Gigabit Ethernet 10/100/1000Base-T 1080P at 60 FPS Precision HD Video Conference Equipment | Made by Cisco | New Bulk Pack
Product Condition:
New Bulk Pack
Warranty provided by ALLHDD.COM:
90 Days

More Information of this Item

The Cisco TelePresence SX20 Quick Set (CTS-SX20N-12X-K9) is a video conferencing device that allows users to conduct meetings remotely. It is designed for use in small to medium-sized conference rooms and other settings.

The device features a high-definition camera and a 12x optical zoom, which allows users to see a wide field of view and zoom in on specific details during a call. The SX20 also includes a 1080p60 codec, which provides high-quality video and audio, and it supports both H.323 and SIP protocols, allowing it to connect with a wide range of other video conferencing systems.

The SX20 also has a built-in microphone, speakers, and control panel, which allow users to easily manage calls and adjust settings during a call. It also has the capability to connect with peripherals such as additional microphones and cameras, allowing users to customize the device to fit their specific needs.

The SX20 can also be managed and controlled remotely, using the Cisco TelePresence Management Suite, allowing IT administrators to monitor and configure the device remotely, and troubleshoot issues.

Features and Benefits

The performance of the CTS-SX20N-12X-K9 Cisco TelePresence Video Conference Device is generally considered to be very good. The device is designed to provide high-definition video and audio quality for video conferencing and meetings, and it typically delivers on this promise.

Video quality: The SX20 Quick Set supports resolutions up to 1080p and uses the H.264 High Profile video compression standard, which is known for providing high-quality video with low bandwidth requirements. The device's 12x optical zoom camera allows for a wide field of view, so participants in the video conference can see the entire meeting room.

Audio quality: The SX20 Quick Set uses a beamforming microphone array, which helps to pick up voices clearly, even in noisy environments. The device also supports wideband audio, which makes conversations sound natural and clear. Additionally, the full-duplex speakerphone allows for clear audio in both directions, making it easy for participants to hear and be heard.

Reliability: Cisco has a good reputation for building reliable products, and the SX20 Quick Set is no exception. The device is designed to be easy to use, and it typically works well without the need for frequent adjustments or maintenance. Additionally, the SX20 Quick Set can be integrated with Cisco's Collaboration Endpoint software, which allows for scheduling and management of the device from a central location, making it easier to maintain.

Interface Provided for Digital Workplace

The Cisco TelePresence SX20 Quick Set (CTS-SX20N-12X-K9) is a video conferencing system designed for use in the digital workplace. It is intended to make it easy for people to collaborate remotely, whether they are in different parts of the same building or in different parts of the world.

The device has a sleek design, with a 12x zoom camera and a high-resolution display that allows for clear, crisp video quality. The SX20 Quick Set can be connected to a network using Ethernet or Wi-Fi, and it supports a wide range of video protocols, including H.323 and SIP. It also supports both 1080p and 720p HD video resolutions.

It also include a built-in multi-point control unit (MCU) that enables multiparty video conferencing, allowing up to three additional sites to participate in a call.

The SX20 Quick Set also has various Input/Output port that would allow to connect external devices, this includes HDMI, USB, VGA, audio in/out, and RS232.

The SX20 Quick Set can be controlled using a remote control or through its web interface, which allows you to adjust settings, manage participants, and control the camera.

General Information about this Cisco CTS-SX20N-12X-K9

  • Manufacturer: Cisco
  • Part Number or SKU# CTS-SX20N-12X-K9
  • Product Line: TelePresence
  • Product Series: SX
  • Product Model: SX20
  • Product Name: Telephony Video Conference Equipment
  • Product Type: Video Conference Kit

Technical Information of Video Conference Equipment

Interfaces/Ports for Telephony Equipment

  • DVI In: Yes
  • HDMI In: Yes
  • HDMI Out: Yes
  • Network (RJ-45): Yes
  • USB: Yes
  • Number of Network (RJ-45) Ports: 1
  • Number of DVI In: 1
  • Number of HDMI Inputs: 1
  • Number of HDMI Outputs: 2

Network & Communication

  • Carrier Supported: ISDN
  • Network Technology: 10/100/1000Base-T
  • Ethernet Technology: Gigabit Ethernet


  • Digital Signaling Protocol
  • H.323
  • SIP
  • Data Compression Protocol
  • G.711
  • G.722
  • G.722.1
  • H.263
  • H.264


  • Image Sensor Type: CMOS


  • Microphone Form Factor: External
  • Audio Encoding: G.711
  • Audio Encoding: G.722
  • Audio Encoding: G.722.1
  • Audio Encoding: AAC-LD


  • Maximum Frame Rate: 60 fps
  • Video Encoding: H.263
  • Video Encoding: H.263+
  • Video Encoding: H.264
  • Video Encoding: H.239

Video Input

  • Type: Digital video camera - external
  • Interface Type: HD-SDI output
  • HDMI output: Digital Video Capture Resolution 120 x 720, 1920 x 1080Wired

Video Output

  • Type Codec board - external
  • Supported Display Graphics
  • 1024x576
  • 1280x720
  • 1280x768
  • 704x576
  • HDTV (1920x1080)
  • SVGA (800x600)
  • VGA (640x480)
  • XGA (1024x768)
  • Digital Video Standard: High-Definition Multimedia Interface (HDMI)


  • Connectivity Technologh Wired
  • Data Link Protocol: Ethernet, Fast Ethernet, Gigabit Ethernet
  • Network / Transport Protocol
  • DHCP
  • DNS
  • NTP
  • TCP/IP

Power Description

  • Power Device: Power supply
  • Voltage Required: AC 120/230 V (50/60 Hz)
  • Power Consumption Operational: 40 Watt

Environmental Parameters

  • Min Operating Temperature: 32 °F
  • Max Operating Temperature: 95 °F
  • Humidity Range Operating: 10 - 90% (non-condensing)

Dimensions & Weight

  • Form Factor: Wall Mountable
  • Height: 1.4 Inch
  • Width: 11.8 Inch
  • Depth: 7.1 Inch
  • Weight (Approximate): 3.09 Lbs


  • Package Contents-
  • TelePresence SX20 Quick Set with Precision HD 1080p 2.5x Camera
  • SX20 Codec
  • Cisco TelePresence Table Microphone 20
  • Remote Control
  • Cables
  • Power Supply
Product Condition:
New Bulk Pack
Warranty provided by ALLHDD.COM:
90 Days

About New Bulk Pack Products

New Bulk Pack products come with clamshell boxes and do not have any manufacturer warranty. Many times manufacturers disassemble whole units to use parts or pulled from a new system. Typically, this product doesn't come with software or instructions unless indicated and no Manufacturer’s genuine warranty. You can take note these are not brand new products.

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ALLHDD guarantees that the products will not have defects in material that will affect the product's functionality during the Standard Warranty Period. The warranty period starts when the merchandise/items from our warehouse.

What does ALLHDD.Com warranty cover?

30-days to 3 years warranty:

Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced before the expiration of the original warranty. For any failure of hardware, if we cannot process the replacement of the product(s)/model(s), we will refund the original selling/invoiced price. The shipping costs and sales tax, if any, are non-refundable. ALLHDD retains the right to decide whether the item(s) will process for replacement or refund.

What is not covered by our warranty?

The reason why our warranty does not cover any problem caused by the following conditions:

(a) misuse of hardware; accidental damage; carelessness product(s) damage; shock; temperature beyond the specification of any product; faulty installation; operation; modification of goods;

(b) any misuse outside the instructions in the user manual for any specific product;

(c) damaged caused by other hardware or equipment. The warranty will void if the item is returned with physical damage, damage to the retail box, removed from the box, counterfeit labels/labelled by them, or any modifications of internal and external covers. Data loss or damages to any other equipment we do not cover by our offered warranty.

What is the Manufacturer/Brand Warranty?

In general, a manufacturer's warranty service/support is a written guarantee to the buyer of a product. Its terms assure the replacement or repair of the product, if necessary, within a specified period after the purchase (2-5 years depending on the brand/manufacturer). It is typically included in the price of the product. Products are brand new and sealed and the original manufacturer box is complete with the Manufacturer's genuine warranty. For most of the brand new/retail products that come with the manual and box, exceptions may apply (i.e., Cisco, Juniper Networks).

For the server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years warranty. However, ALLHDD.COM will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.
Final Sale items are non-returnable/refundable in any situation. Any question? please ask our team before the shipment.

Important notes:

We can provide additional warranty service/support for any product you purchase from us if you need additional warranty coverage before finalizing the order from ALLHDD.Com. You need to ask in live chat/help or call us for more information.

Individual product warranty mentioned on each item product description page/detail page.

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Worldwide Shipping Options:

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