Cisco CTS-SX20N-12X-K9 Video Conference Equipment
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Cisco CTS-SX20N-12X-K9 Video Conference Equipment Bulk Pack Bulk

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Part Number#: CTS-SX20N-12X-K9
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Short Description:
CTS-SX20N-12X-K9 SX Series Gigabit Ethernet 10/100/1000Base-T 1080P at 60 FPS Precision High-Definition (HD) Video Conference Equipment | Made by Cisco | New Bulk Pack
Brand:
Cisco
Product Condition:
New Bulk Pack
Warranty provided by ALLHDD.COM:
90 Days
Product Overview for the Cisco CTS-SX20N-12X-K9 TelePresence Video

The CTS-SX20N-12X-K9 is a cutting-edge video conferencing device developed by Cisco, a global leader in networking technology. Designed to facilitate seamless communication and collaboration, this TelePresence system offers an array of features that cater to the evolving needs of modern businesses. In this detailed guide, we will explore the key components, functionalities, and benefits of the CTS-SX20N-12X-K9 Cisco TelePresence Video Conference Device.

Understanding Cisco TelePresence Technology

Cisco TelePresence is a state-of-the-art technology that enables lifelike and immersive video conferencing experiences. The CTS-SX20N-12X-K9 is a prime example of Cisco's commitment to delivering high-quality audio and video communication. Let's delve into the foundational aspects of Cisco TelePresence technology.

  • High-Definition Video: One of the standout features of the CTS-SX20N-12X-K9 is its ability to deliver high-definition video. This ensures that participants can engage in crystal-clear video conversations, fostering a sense of presence even when physically distant.
  • Precision Audio: Effective communication is not just about video quality; it also relies heavily on clear and precise audio. The CTS-SX20N-12X-K9 boasts advanced audio technology, including noise reduction and echo cancellation, to ensure that every word is heard with utmost clarity.
  • Immersive Collaboration: Cisco TelePresence goes beyond standard video conferencing by creating an immersive collaboration environment. The CTS-SX20N-12X-K9 integrates features like content sharing and interactive whiteboarding, transforming virtual meetings into dynamic and engaging sessions.
Key Features of CTS-SX20N-12X-K9

Now, let's take a closer look at the specific features that set the CTS-SX20N-12X-K9 apart as a top-tier video conferencing device.

  • 12X Optical Zoom Camera: The CTS-SX20N-12X-K9 comes equipped with a powerful 12X optical zoom camera, allowing users to focus on details and capture a wide range of meeting room sizes. This feature is particularly beneficial for larger conference rooms where participants may be seated at varying distances from the camera.
  • Flexible Connectivity Options: To accommodate diverse networking environments, the CTS-SX20N-12X-K9 supports a range of connectivity options. Whether through Ethernet, Wi-Fi, or other interfaces, users can easily integrate the device into their existing network infrastructure.
  • Dual Display Support: Enhancing the visual experience, the CTS-SX20N-12X-K9 supports dual displays. This dual display capability enables users to view presentations, documents, or shared content alongside the video feed, fostering a more interactive and collaborative meeting environment.
  • Intuitive Touch Control: User-friendly operation is a hallmark of the CTS-SX20N-12X-K9. The device features an intuitive touch control interface, allowing users to navigate through settings, manage calls, and access additional functionalities with ease. This streamlined control enhances the overall user experience, making video conferencing more accessible to all.
Deployment and Integration

Implementing the CTS-SX20N-12X-K9 into an organization's infrastructure is a straightforward process, thanks to its compatibility with various collaboration platforms and protocols.

  • Integration with Cisco Collaboration Solutions: The CTS-SX20N-12X-K9 seamlessly integrates with Cisco's broader collaboration ecosystem. Whether using Cisco Webex, Cisco Unified Communications Manager, or other Cisco collaboration solutions, users can leverage the full potential of the device within their existing communication frameworks.
  • Compatibility with Third-Party Platforms: Recognizing the importance of interoperability, the CTS-SX20N-12X-K9 supports third-party video conferencing platforms. This flexibility allows organizations to choose the platform that best suits their needs while still benefiting from the advanced capabilities of the Cisco TelePresence system.
  • Cloud Integration: As businesses increasingly migrate their services to the cloud, the CTS-SX20N-12X-K9 is designed to support cloud-based video conferencing solutions. This cloud integration ensures that users can connect and collaborate from virtually anywhere, promoting a more agile and responsive work environment.
Security Features

Security is a paramount concern in any communication system, and the CTS-SX20N-12X-K9 prioritizes the protection of sensitive information and communication channels.

  • Secure Communication Protocols: The device employs robust encryption protocols to secure communication channels, preventing unauthorized access and safeguarding the confidentiality of discussions. This is particularly crucial for organizations handling sensitive data or confidential business information.
  • Authentication and Access Control: To ensure that only authorized individuals participate in video conferences, the CTS-SX20N-12X-K9 supports strong authentication mechanisms and access controls. This prevents unauthorized users from joining meetings and enhances the overall security posture of the communication environment.
  • Regular Software Updates: Security is an ongoing process and the CTS-SX20N-12X-K9 benefits from regular software updates provided by Cisco. These updates address potential vulnerabilities, introduce new features, and contribute to the long-term reliability and security of the device.
User Experience and Support

A positive user experience is vital for the successful adoption of any technology. Cisco has prioritized user satisfaction in the design and support of the CTS-SX20N-12X-K9.

  • Training and Onboarding: Cisco provides comprehensive training resources to help users get acquainted with the features and functionalities of the CTS-SX20N-12X-K9. This includes online tutorials, documentation, and support materials to facilitate a smooth onboarding process for both administrators and end-users.
  • Technical Support and Maintenance: In the event of technical issues or questions, users can rely on Cisco's robust support infrastructure. The CTS-SX20N-12X-K9 comes with access to Cisco's technical support services, ensuring prompt assistance and issue resolution. Additionally, organizations can opt for maintenance agreements to proactively address potential hardware or software issues.
  • User-Friendly Interface: The user interface of the CTS-SX20N-12X-K9 is designed with simplicity in mind. Whether initiating a call, sharing content, or adjusting settings, users can navigate the interface effortlessly. This user-friendly design contributes to a positive user experience, reducing the learning curve and promoting widespread adoption within organizations.

Use Cases and Industry Applications

The versatility of the CTS-SX20N-12X-K9 makes it suitable for a wide range of use cases and industry applications. Let's explore how this Cisco TelePresence device can benefit different sectors.

  • Corporate Meetings and Collaboration: In a corporate setting, the CTS-SX20N-12X-K9 enhances communication and collaboration among geographically dispersed teams. Whether for project meetings, brainstorming sessions, or executive briefings, the device fosters a sense of connection and engagement.
  • Education and Remote Learning: The education sector can leverage the CTS-SX20N-12X-K9 to facilitate remote learning and virtual classrooms. The device's interactive features, such as content sharing and whiteboarding, enable educators to deliver engaging lessons and maintain a high level of student interaction.
  • Healthcare Consultations: Telemedicine has become increasingly prevalent, and the CTS-SX20N-12X-K9 supports high-quality video consultations in the healthcare sector. Healthcare professionals can conduct remote patient consultations, collaborate on medical cases, and participate in virtual conferences with colleagues.
  • Government and Public Sector: Government agencies and public sector organizations can utilize the CTS-SX20N-12X-K9 for virtual meetings, inter-agency collaboration, and public consultations. The device's security features make it well-suited for discussions involving sensitive information and decision-making processes.

Future Trends and Upgrades

As technology evolves, so too will the capabilities of video conferencing devices. Cisco remains committed to staying at the forefront of innovation, and users can anticipate future trends and upgrades for the CTS-SX20N-12X-K9.

  • Integration with Emerging Technologies: The CTS-SX20N-12X-K9 is likely to integrate with emerging technologies such as artificial intelligence (AI) and augmented reality (AR). These integrations may enhance the overall meeting experience by introducing features like automated transcription, real-time language translation, and immersive virtual environments.
  • Enhanced Interoperability: Future upgrades may focus on further enhancing interoperability with a broader range of devices and platforms. This could include seamless integration with smart devices, virtual reality systems, and other communication tools, providing users with greater flexibility in their collaboration choices.
  • Continued Security Enhancements: As cybersecurity threats evolve, Cisco will continue to prioritize the security of the CTS-SX20N-12X-K9 through regular updates and enhancements. This commitment ensures that organizations can confidently rely on the device for secure communication in the face of evolving cybersecurity challenges.

Interface Provided for Digital Workplace

The Cisco TelePresence SX20 Quick Set (CTS-SX20N-12X-K9) is a video conferencing system designed for use in the digital workplace. It is intended to make it easy for people to collaborate remotely, whether they are in different parts of the same building or different parts of the world.

The device has a sleek design, with a 12x zoom camera and a high-resolution display that allows for clear, crisp video quality. The SX20 Quick Set can be connected to a network using Ethernet or Wi-Fi, and it supports a wide range of video protocols, including H.323 and SIP. It also supports both 1080p and 720p HD video resolutions.

It also includes a built-in multi-point control unit (MCU) that enables multiparty video conferencing, allowing up to three additional sites to participate in a call.

The SX20 Quick Set also has various Input/Output ports that would allow to connect external devices, including HDMI, USB, VGA, audio in/out, and RS232.

The SX20 Quick Set can be controlled using a remote control or through its web interface, which allows you to adjust settings, manage participants, and control the camera.

General Information about this Cisco CTS-SX20N-12X-K9
  • Manufacturer: Cisco
  • Part Number or SKU# CTS-SX20N-12X-K9
  • Product Line: TelePresence
  • Product Series: SX
  • Product Model: SX20
  • Product Name: Telephony Video Conference Equipment
  • Product Type: Video Conference Kit
Technical Information of Video Conference Equipment
  • Video Conference Device Type: TelePresence
  • ITU-T Recommendation: H.323
  • ITU-T Recommendation: H.460.18/19
  • ITU-T Recommendation: H.235
  • ITU-T Recommendation: SIP
  • Video Bridging: Point-to-Point
Interfaces/Ports for Telephony Equipment
  • DVI In: Yes
  • HDMI In: Yes
  • HDMI Out: Yes
  • Network (RJ-45): Yes
  • USB: Yes
  • Number of Network (RJ-45) Ports: 1
  • Number of DVI In: 1
  • Number of HDMI Inputs: 1
  • Number of HDMI Outputs: 2
Network & Communication
  • Carrier Supported: ISDN
  • Network Technology: 10/100/1000Base-T
  • Ethernet Technology: Gigabit Ethernet
Modem
  • Digital Signaling Protocol: H.323, SIP
Data Compression Protocol
  • G.711
  • G.722
  • G.722.1
  • H.263
  • H.264
Camera
  • Image Sensor Type: CMOS

Audio

  • Microphone Form Factor: External
  • Audio Encoding: G.711, G.722, G.722.1, AAC-LD

Video

  • Maximum Frame Rate: 60 fps
  • Video Encoding: H.263, H.263+, H.264, H.239

Video Input

  • Type: Digital video camera - external
  • Interface Type: HD-SDI output
  • HDMI output: Digital Video Capture Resolution 120 x 720, 1920 x 1080

Video Output

  • Type: Codec board - external
  • Supported Display Graphics: 1024x576, 1280x720, 1280x768, 704x576, HDTV (1920x1080), SVGA (800x600), VGA (640x480), XGA (1024x768)
  • Digital Video Standard: High-Definition Multimedia Interface (HDMI)

Networking

  • Connectivity Technology: Wired
  • Data Link Protocol: Ethernet, Fast Ethernet, Gigabit Ethernet
  • Network/Transport Protocol: DHCP, DNS, NTP, TCP/IP

Power Description

  • Power Device: Power supply
  • Voltage Required: AC 120/230 V (50/60 Hz)
  • Power Consumption Operational: 40 Watt

Environmental Parameters

  • Min Operating Temperature: 32 °F
  • Max Operating Temperature: 95 °F
  • Humidity Range Operating: 10 - 90% (non-condensing)

Miscellaneous

Package Contents:

  • TelePresence SX20 Quick Set with Precision HD 1080p 2.5x Camera
  • SX20 Codec
  • Cisco TelePresence Table Microphone 20
  • Remote Control
  • Cables
  • Power Supply

Finally, the CTS-SX20N-12X-K9 Cisco TelePresence Video Conference Device stands as a testament to Cisco's dedication to delivering advanced communication solutions. With its high-definition video, precision audio, and versatile features, this device is well-suited for a wide range of industries and use cases. As businesses continue to embrace remote collaboration, the CTS-SX20N-12X-K9 provides a reliable and immersive platform for fostering connection and collaboration. Whether used in corporate boardrooms, educational institutions, healthcare facilities, or government offices, the CTS-SX20N-12X-K9 plays a pivotal role in shaping the future of communication technology. As Cisco continues to innovate and adapt to changing needs, users can expect the CTS-SX20N-12X-K9 to remain at the forefront of the video conferencing landscape, facilitating meaningful and impactful communication experiences.

Brand:
Cisco
Product Condition:
New Bulk Pack
Warranty provided by ALLHDD.COM:
90 Days

About New Bulk Pack Products

New Bulk Pack products come with clamshell boxes and do not have any manufacturer warranty. Many times manufacturers disassemble whole units to use parts or pulled from a new system. Typically, this product doesn't come with software or instructions unless indicated and no Manufacturer’s genuine warranty. You can take note these are not brand new products.


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Warranty

ALLHDD guarantees that the products will not have defects in material that will affect the product's functionality during the Standard Warranty Period. The warranty period starts when the merchandise/items from our warehouse.

What does ALLHDD.Com warranty cover?

30-days to 3 years warranty:

Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced before the expiration of the original warranty. For any failure of hardware, if we cannot process the replacement of the product(s)/model(s), we will refund the original selling/invoiced price. The shipping costs and sales tax, if any, are non-refundable. ALLHDD retains the right to decide whether the item(s) will process for replacement or refund.

What is not covered by our warranty?

The reason why our warranty does not cover any problem caused by the following conditions:

(a) misuse of hardware; accidental damage; carelessness product(s) damage; shock; temperature beyond the specification of any product; faulty installation; operation; modification of goods;

(b) any misuse outside the instructions in the user manual for any specific product;

(c) damaged caused by other hardware or equipment. The warranty will void if the item is returned with physical damage, damage to the retail box, removed from the box, counterfeit labels/labelled by them, or any modifications of internal and external covers. Data loss or damages to any other equipment we do not cover by our offered warranty.

What is the Manufacturer/Brand Warranty?

In general, a manufacturer's warranty service/support is a written guarantee to the buyer of a product. Its terms assure the replacement or repair of the product, if necessary, within a specified period after the purchase (2-5 years depending on the brand/manufacturer). It is typically included in the price of the product. Products are brand new and sealed and the original manufacturer box is complete with the Manufacturer's genuine warranty. For most of the brand new/retail products that come with the manual and box, exceptions may apply (i.e., Cisco, Juniper Networks).

For the server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years warranty. However, ALLHDD.COM will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.
Final Sale items are non-returnable/refundable in any situation. Any question? please ask our team before the shipment.

Important notes:

We can provide additional warranty service/support for any product you purchase from us if you need additional warranty coverage before finalizing the order from ALLHDD.Com. You need to ask in live chat/help or call us for more information.

Individual product warranty mentioned on each item product description page/detail page.

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Delivery

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Worldwide Shipping Options:

UPS®/FedEx® International Economy

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UPS®/FedEx® International Priority

Estimated delivery time: 2-4 business days

UPS®/FedEx® Ground Shipping Canada

Estimated delivery time: 5-8 business days


Important notes:

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