Terms & Conditions
PLEASE READ THIS DOCUMENT VERY CAREFULLY! THE TERMS AND CONDITIONS OF PRODUCT SALES ARE LIMITED TO THOSE CONTAINED HEREIN. THESE TERMS AND CONDITIONS BELOW APPLY TO ALL YOUR PURCHASES FROM ALLHDD.COM THEY CONTAIN VERY IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS AND OBLIGATIONS, INCLUDING LEGAL LIMITATIONS AND EXCLUSIONS, PRICING, SHIPPING, GENERAL DESCRIPTION OF PRODUCTS, THAT APPLY TO YOU. ANY ADDITIONAL OR DIFFERENT TERMS IN ANY FORMS DELIVERED BY YOU ARE HEREBY DEEMED TO BE MATERIAL ALTERATIONS AND NOTICE OF OBJECTION TO THEM AND REJECTION OF THEM IS HEREBY GIVEN. BY ACCEPTING DELIVERY OF THE PRODUCTS DESCRIBED IN ALLHDD.COM INVOICE OR OTHER ALLHDD.COM DOCUMENTATION, THE CUSTOMER AGREES TO BE BOUND BY AND ACCEPTS THESE TERMS AND CONDITIONS OF PRODUCT SALES UNLESS THE CUSTOMER AND ALLHDD.COM HAVE SIGNED A SEPARATE AGREEMENT, IN WHICH CASE THE SEPARATE AGREEMENT WILL GOVERN. IN ADDITION, THESE TERMS AND CONDITIONS ARE SUBJECT TO CHANGE AT ANY TIME, WITHOUT PRIOR WRITTEN NOTICE. THEREFORE, PLEASE CHECK THESE TERMS AND CONDITIONS CAREFULLY EACH TIME YOU PLACE AN ORDER WITH OR ACCEPT DELIVERY OF ANY GOODS FROM ALLHDD.COM
These terms constitute a binding contract between Customer and ALLHDD.COM Customer acknowledges agreement and acceptance of these terms by making a purchase, placing an order, or otherwise shopping on our website. These terms are subject to change without prior notice, except that the terms posted on the site at the time customer initially places or modifies an order will govern the order in question.
When you send e-mails to us, you are communicating with ALLHDD.COM electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, emails regarding products, discount coupons, marketing, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All prices are subject to change without notice; pricing is a matter to change and we can change it anytime. Prices for certain government, corporate, and institutional customers may be set forth in a bid or other written agreement between the parties. Payment is due when products ship unless credit terms have been arranged in advance with our credit department. In such a case, payment terms shall be as set forth in the credit agreement.
ALLHDD.COM and its associates attempt to be as accurate as possible. However, ALLHDD.COM does not warrant that the product description or other content of this site is accurate, complete, reliable, current, or error-free but we are our best to put correct information about every product. All products image may not be the same as products.
Products Condition Specification:
Please check product condition before placing an order which products got manufacturer warranty and its condition what you are looking for.
New Retail Factory Sealed products are brand new sealed and in original manufacturer, the box is complete with Manufacturer's genuine warranty.
New Sealed products may have a genuine box or may not, with manufacturer warranty
New Sealed Spare products are in genuine manufacturer boxes but don't have any manufacturer warranty.
New Bulk Pack/Bulk Pack products come with a clamshell box and do not have any manufacturer warranty. Many times manufacturers disassemble new whole units to use parts. Typically, this product doesn't come with software or instructions unless indicated and no Manufacturers's genuine warranty, most of these items pulled from the new systems and short-term use.
New OEM (Original Equipment Manufacturer) products are new and many times the manufacturer will disassemble new whole units to use parts. Typically, this product doesn't come with software or instructions unless indicated and no Manufacturers genuine warranty.
New Open Box products have never been used; the only difference between the New and New Open Box is that the outside factory seal has been broken, due to canceled order, inspection, or mishandling during transporting from warehouse to warehouse but still have warranty depend on products category. However, the inside contents are complete.
New Pull products are used for more than 1 year have some scratches but working as like a new good performance.
Clean Pull or Tested Drives products are used more than 1 year tested after a pull from some other system and working without problem.
Refurbished products are typically refurbished by an Original Manufacturer or an affiliate of the manufacturer or 3rd party facility. This product may have minor blemishes due to normal product usage and doesn't necessarily come with documentation and software unless indicated, but has been well tested and generally has never had any defects.
For the OEM server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years warranty. However, ALLHDD.Com will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.
Final Sale items are non-returnable/refundable in any situation. Any question? please ask our team before the shipment.
ALLHDD.COM have right to collect sale tax only from New York state customer which is according to New York state law. For customers who are not in New York state, we will never collect sale tax from them. If you have Tax Exempt Certificate, then you are sale tax free and we collect this based on product's shipping address.
We accept payment for the products will be made by Master Card, VISA, AMEX, DISCOVER, Wire Transfer, and Western Union payment method unless credit terms have been agreed. Payment terms are always in advance unless otherwise specified in an agreement between buyer and ALLHDD.COM For All unpaid invoices shall bear interest at 2.5% of the outstanding balance per month, commencing on the payment due date.
For international orders, we prefer wire transfer or money transfer by western union for fast shipment.
Credit card companies and shippers: When you buy something from us we send your credit card information, name, billing address, and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number, and shipping information must be provided to third-party shippers such as UPS, FedEx, etc. There are also may be instances in which we drop-ship orders directly to you from one of our manufacturers or suppliers. These drop-shippers are only given your name, postal address, and telephone number for the sole purpose of fulfilling your order.
Shipping carrier: FedEx and UPS
Inside the United States
Occasionally, situations beyond our control arise that may cause delays in shipping your order. In these cases, we will attempt to contact you through all available means to inform you of the delay. If your order is mission-critical, please call or ask live help to inform us as soon as the order is placed and check your order status frequently. In-stock items will ship within 24 hours, as long as you complete your order by 2 PM, Monday through Friday, EST. Most of the products in our stock and we will ship them from our warehouse and we will ship maximum products by 24 hours. We have business partners in several states in the United States. Sometimes we will ship products from our partners for fast shipment to the customers in the nearest states.
Free ground shipping for all orders inside the US - 48 states only.
If you place your order after 2 PM EST or on Saturday, Sunday, or holidays, your available item(s) will ship the next business day if possible. Shipping times, in accordance with UPS, and FedEx policy, are estimated in business days, and subsequently do not include weekends.
We cannot ship to PO Boxes; if any customer place orders with shipping PO Box we usually cancel that order and a confirmation email or phone call about cancellation will be sent.
For your protection and quicker approval of credit card orders, please ensure that your shipping address is the same as your billing address on file at your credit card company. Please make certain that your billing address and shipping address are correct and on record with your credit card company. If we are unable to verify an address it will delay your shipment and you will be contacted to correct the situation.
ALLHDD.COM adds shipping and handling on all orders according to the weight of the package(s).
Free Shipping is for orders shipped within the 48 states of the United States of America and is not available for International, Alaska, Hawaii, or PR.
If your order arrives to you in an obviously damaged condition, refuse the delivery. The carrier is responsible for the damage and not you. If, however, you accept delivery and open the carton and then discover the item was damaged during shipping, contact the carrier for inspection, then contact our Customer Service Department and we will file a claim on your behalf. We also ship via customer own FedEx or UPS account and we do special take care for any overnight and 2nd-day shipping. We try our best to inform customers about the order status.
Shipping charges shown during the check-out process are for orders shipped to the U.S. only. If your order is shipping outside of the U.S. we will contact you, via email, with the new shipping charges for your order. If you would like to know these charges before placing your order, all the costs about customs and shipping will pay the customer by themselves. The minimum order requirement for international customers is $1000.
At checkout, the order handling charges are automatically calculated. We have several warehouses located throughout the U.S. to ensure faster delivery. Our shipping and handling charges include our costs for customer service, processing and shipping, returns and exchanges, and some overhead. We will charge handling fees based on products quantity and weight also if the customer uses their own shipping account use.
We understand the need for our customers to know where their product is and when it will be delivered. On our site real-time tracking information will be sent via email on products shipped directly from our warehouses and tracking from any shipments shipped directly from our affiliated vendors will be sent within 24 hours. For 2nd day and overnight shipping, we update the track and email to the customer the same day of shipment. For ground shipping, it may take 1-2 days extra time to update all. If any customer asks track in live help or over the phone we try to give him track right way but if the track does not update customer must have to give us 3-4 hours time to update in site no excuse will accept like cancel my order I will not take this. If you complain like this ALLHDD.COM will charge a restocking fee.
License and Software
License and software are non-returnable. No cancellation, no refund.