HP 396631-001 16 Ports Switch
If you need a large quantity of 396631-001 product - call us through our toll-free number at (800) 675 5044 or request a quote at live chat and our sales manager will contact you shortly.
Looking for assistance? Connect with one of our experts
+1 (800) 675 5044 (Toll-Free)
FREE Shipping.

396631-001 HP 2x16-Port CAT5 Server KVM Console Switch Refurbished

Availability: In Stock
Part Number#: 396631-001
List Price was: $846.15
Your Price:
You Save: $626.15 (74% off)



Short Description:
396631-001 2x16-Port CAT5 Server Console Switch Alternating Current (AC) 120/230 V ( 50/60 Hz ) Kernel-based Virtual Machine (KVM) | Made by HP | Refurbished
Product Condition:
Warranty provided by ALLHDD.COM:
90 Days
Key features and Specifications

The HP 2x16-Port CAT5 Server KVM Console Switch, model number 396631-001, is a device that allows users to control multiple servers from a single keyboard, video, and mouse (KVM) console. Some key features and specifications of this device include:

  • 2x16-port design: This device has two sets of 16 ports, each allowing for the connection of up to 16 servers.
  • CAT5 cabling: The device uses CAT5 cabling, which is a type of twisted-pair cable that is commonly used for Ethernet networking.
  • Remote access: The device allows for remote access to servers, allowing users to control servers from remote locations.
  • OS compatibility: The device is compatible with a wide range of operating systems, including Windows, Linux, and Unix.
  • Keyboard and mouse emulation: The device supports keyboard and mouse emulation, which allows it to work with servers that do not have PS/2 ports.
  • Compact size: The device is compact and designed to be rack-mounted, making it easy to install in server rooms or data centers.

This device may be a good option for organizations that have a large number of servers and need a way to manage them efficiently. However, specific use case and requirements will determine if this device is a good fit for you.

Tips for Troubleshooting and Maintaining

The HP 2x16-Port CAT5 Server KVM Console Switch (part number 396631-001) is a device that allows users to access and control multiple servers from a single console. Here are some tips for troubleshooting and maintaining this device:

  • Check the cables: Make sure that all cables are securely connected and that there are no loose or damaged connections.
  • Check the power: Ensure that the device is properly powered and that the power cable is securely connected.
  • Check the server connections: Make sure that the servers are properly connected to the device and that they are powered on.
  • Check the firmware: Ensure that the device's firmware is up-to-date and that there are no known compatibility issues with the servers.
  • Monitor the device: Keep an eye on the device's status and performance to detect any issues early on.
  • Regularly clean the device: Dust and debris can build up on the device over time, which can cause problems. Clean the device regularly to ensure that it stays in good working condition.
  • Regularly check for updates: Check for firmware and software updates regularly to ensure that the device stays up-to-date and that any known issues are addressed.
  • Keep the device away from heat sources: Avoid placing the device near heat sources as this can cause damage and cause the device to malfunction.
  • Have a backup plan: Have a backup plan in case the device fails. This could include having a spare device on hand or having a remote access solution in place.

By following these tips, you can help ensure that your HP 2x16-Port CAT5 Server KVM Console Switch remains in good working condition and continues to provide reliable server access and control.

Compatibility and Connectivity

The 396631-001 HP 2x16-Port CAT5 Server KVM Console Switch is a device that allows users to control multiple servers using a single keyboard, video, and mouse (KVM) console. It is compatible with a variety of servers that have PS/2, USB, or Sun keyboard and mouse ports, as well as VGA or serial video ports.

The device is connected to the servers using CAT5 cables, which are commonly used in networking and telecommunications applications. The CAT5 cables provide a fast and reliable connection between the servers and the KVM console switch, allowing users to easily switch between different servers and access them remotely.

The 396631-001 HP 2x16-Port CAT5 Server KVM Console Switch also includes a built-in USB hub, which allows users to connect additional peripherals, such as printers or USB drives, to the servers. This feature further increases the flexibility and convenience of the device.

  • Manufacturer: HP
  • MPN: 396631-001
  • Type: Networking
  • Networking Type: Console Switch 16 Port
  • SKU: 396631-001
  • Product Type KVM Switch
  • Computer Connections 16 Maximum
  • PC Connector(s) D-SUB
  • PS/2
  • Console Connector(s) D-SUB
  • PS/2
  • Connecting Device(s) Keyboard
  • Monitor
  • Mouse
  • Cable Included No
Other Information
  • 1 x Network Stack Device - RJ-45
  • 2 x Mouse - Generic - 6 pin mini-DIN (PS/2 style)
  • 2 x Keyboard - Generic - 6 pin mini-DIN (PS/2 style)
  • 2 x Display / Video - VGA - 15 pin HD D-Sub (HD-15)
  • AC 120/230 V ( 50/60 Hz )
  • 17.2-inch x 6.5-inch x 1.7-inch
Product Condition:
Warranty provided by ALLHDD.COM:
90 Days

About Refurbished Products

Refurbished products are typically refurbished by an Original Manufacturer or an affiliate of the manufacturer or 3rd party facility. This product may have minor blemishes due to normal product usage and doesn't necessarily come with documentation and software unless indicated, but has been well tested and generally has never had any defects.


Please choose your location for calculate shipping cost.


ALLHDD guarantees that the products will not have defects in material that will affect the product's functionality during the Standard Warranty Period. The warranty period starts when the merchandise/items from our warehouse.

What does ALLHDD.Com warranty cover?

30-days to 3 years warranty:

Replacement or refund. In the case of material defects, we will try to replace the product first. The product will be replaced before the expiration of the original warranty. For any failure of hardware, if we cannot process the replacement of the product(s)/model(s), we will refund the original selling/invoiced price. The shipping costs and sales tax, if any, are non-refundable. ALLHDD retains the right to decide whether the item(s) will process for replacement or refund.

What is not covered by our warranty?

The reason why our warranty does not cover any problem caused by the following conditions:

(a) misuse of hardware; accidental damage; carelessness product(s) damage; shock; temperature beyond the specification of any product; faulty installation; operation; modification of goods;

(b) any misuse outside the instructions in the user manual for any specific product;

(c) damaged caused by other hardware or equipment. The warranty will void if the item is returned with physical damage, damage to the retail box, removed from the box, counterfeit labels/labelled by them, or any modifications of internal and external covers. Data loss or damages to any other equipment we do not cover by our offered warranty.

What is the Manufacturer/Brand Warranty?

In general, a manufacturer's warranty service/support is a written guarantee to the buyer of a product. Its terms assure the replacement or repair of the product, if necessary, within a specified period after the purchase (2-5 years depending on the brand/manufacturer). It is typically included in the price of the product. Products are brand new and sealed and the original manufacturer box is complete with the Manufacturer's genuine warranty. For most of the brand new/retail products that come with the manual and box, exceptions may apply (i.e., Cisco, Juniper Networks).

For the server parts (i.e., Dell, HPE) to get Full coverage of the warranty server must have a full 3- 5 years warranty. However, ALLHDD.COM will cover the warranty duration if any Manufacturer doesn't support the advertised warranty and there is no refund for those.
Final Sale items are non-returnable/refundable in any situation. Any question? please ask our team before the shipment.

Important notes:

We can provide additional warranty service/support for any product you purchase from us if you need additional warranty coverage before finalizing the order from ALLHDD.Com. You need to ask in live chat/help or call us for more information.

Individual product warranty mentioned on each item product description page/detail page.

Free Technical support on purchased items, our expert consultancy over the phone, by email, by live chat, or by remote login.


Shipping Options and Estimated Delivery Time

UPS Shipping Options:

FREE UPS® Ground (Free shipping to all orders for 48 states!)
Estimated delivery time: 4-7 business days

UPS 3 Day Select®
Estimated delivery time: 3 business days

UPS 2nd Day Air®
Estimated delivery time: 1-2 business days, Delivery by 10:30 AM or 2:00 PM

UPS Next Day Air® Standard Overnight
Estimated delivery time: Overnight 2-5 PM, Standard Overnight Delivery.

UPS Next Day Air® - Priority Overnight
Estimated delivery time: Overnight Delivery (Next Business Day) Delivery by 10:30 AM or 12:00 PM

UPS Next Day Air® First Overnight - Early A.M
Estimated delivery time: Overnight 8:00 AM, Early morning, overnight delivery for your time-critical shipments.

UPS® First Overnight - Saturday
Estimated delivery time: Overnight 8:30 AM – Saturday

FedEx Shipping Options:

FedEx Ground®
Estimated delivery time: (4–7 business days in the contiguous 48 states)
*For residential delivery via FedEx Ground use FedEx Home Delivery®
Estimated delivery time: 4−7 business days, based on the distance to the destination.

FedEx Express Saver®
Estimated delivery time: 3 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states (except Hawaii and Alaska)

FedEx 2Day®
Estimated delivery time: 2 business days (by 4:30 PM to U.S. businesses; by 8:00 PM to residences)
Available throughout all 50 states

FedEx Standard Overnight®
Estimated delivery time: Next-business-day (by 4:30 PM to U.S. businesses and by 8:00 PM to residences)
Available throughout all 50 states (Hawaii is outbound only)

FedEx Priority Overnight®
Estimated delivery time: Next-business-day (by 10:30 PM to U.S. businesses, noon to most residences)
Available throughout all 50 states

FedEx First Overnight®
Estimated delivery time: Next-business-day (by 8:30 or 9 AM to most areas)
Available throughout all 50 states

Worldwide Shipping Options:

UPS®/FedEx® International Economy

Estimated delivery time: 4-7 business days

UPS®/FedEx® International Priority

Estimated delivery time: 2-4 business days

UPS®/FedEx® Ground Shipping Canada

Estimated delivery time: 5-8 business days

Important notes:

  • The processing of orders with Ground Shipping can take up to 24-48 hours. But we try to process all orders the same day.
  • We are not responsible for weather problems that may affect the delivery of goods by carriers. We cannot guarantee the exact delivery time, regardless of the carriers' claims.
  • If you have any specific delivery time requirements, please contact our customer support and someone from our customer service team will be able to help you.
  • You can estimate the shipping cost from the products detail page, also available on the checkout page
  • The shipping cost depends on box dimensions, weight, and zip/postal code
  • To get a FedEx® delivery service you need to mention it on the checkout page notebox.
  • For urgent shipments, please contact our customer service.
  • Shipping cut off 4:00 PM (Monday-Friday) and available blind drop shipment.