Description
Product Overview of the Cisco Expansion Module
The Cisco CP-BEKEM 8800 is an expansion module designed to complement the functionalities of Cisco IP Phone 8851 and 8861 Series. It adds extra programmable keys and features to the base IP phones, enhancing their capabilities for users who require additional functionality and quick access to various functions.
Understanding Key Phone Expansion Modules
Expansion modules like the CP-BEKEM 8800 are hardware attachments that extend the capabilities of compatible IP phones. They typically provide extra buttons or keys for programmable functions, allowing users to customize their phones for specific tasks or quick access to features.
Features of Cisco CP-BEKEM 8800 Key Phone Expansion ModuleCompatibility with IP Phone 8851 and 8861 Series
The CP-BEKEM 8800 is specifically designed to work seamlessly with Cisco IP Phone 8851 and 8861 Series, providing enhanced functionality.
Programmable Keys
The expansion module offers additional programmable keys or buttons, allowing users to customize them for various functions like speed dials, line appearances, or other phone features.
Expansion Capability
It expands the capacity of the base IP phone, allowing users to handle a larger volume of calls or access more features without navigating through multiple menus.
Importance of Expansion Modules in IP Phone Setup
Expansion modules offer several advantages in enhancing the functionality of IP phones:
Increased Efficiency
By providing more programmable keys, expansion modules streamline workflows, allowing users to access frequently used functions more quickly.
Enhanced Customization
Users can tailor the phone setup to their specific needs by assigning functions to the programmable keys, optimizing productivity.
Simplified Access to Features
Expansion modules reduce the need to navigate menus on the phone’s display, enabling direct access to essential functions.
Benefits of Using Cisco CP-BEKEM 8800 Key Phone Expansion ModuleImproved Productivity
The additional programmable keys enable quicker access to important functions, enhancing user productivity.
Customization Options
Users can configure the keys to suit their workflow, ensuring efficient handling of calls and tasks.
Scalability
The module allows for scalability by expanding the capabilities of the base IP phone, accommodating growing needs.
Use Cases for Cisco CP-BEKEM 8800 Key Phone Expansion ModuleCall Centers
Ideal for call center environments where quick access to various functions is crucial for handling a high volume of calls.
Busy Office Environments
Useful in busy office settings where users require immediate access to multiple features or handle numerous calls.
Administrative Roles
Beneficial for administrative roles that manage multiple lines or require frequent call handling
Performance of IP Phone
The Cisco 8800 Key Phone Expansion Module (CP-BEKEM) is an add-on module for Cisco 8800 series IP phones that provides additional line buttons and a display for call handling. It is designed to be used with compatible Cisco IP phones to expand the number of lines and features that are available to the user.
This Product is equipped with a large, high-resolution display that shows caller information and call status, and it provides a range of buttons for call handling and navigation. It is designed to be easy to install and configure and can be used with a range of Cisco IP phones.
General Compatibility
The Cisco 8800 Key Phone Expansion Module is designed to be used with compatible Cisco 8800 series IP phones. These include the following models:
- Cisco IP Phone 8841
- Cisco IP Phone 8845
- Cisco IP Phone 8851
- Cisco IP Phone 8861
- Cisco IP Phone 8865
If you are using a different model of Cisco IP phone, This Model may not be compatible. It is important to ensure that you are using the correct expansion module for your specific phone model to ensure proper functionality.
Managing Contacts and Directories
The Cisco 8800 Key Phone Expansion Module (CP-BEKEM) is an expansion module that is designed to enhance the capabilities of Cisco 8800 Series IP Phones. The module provides additional programmable buttons for managing contacts and directories, allowing you to quickly and easily access the information you need.
Managing Contacts: The CP-BEKEM provides programmable buttons that can be used to store and access frequently used contacts, such as co-workers, customers, or partners. The buttons can be programmed with the contact’s phone number or extension, making it easy to initiate a call directly from the module.
Directories: The CP-BEKEM also supports the integration with directories, such as corporate directories, making it easy to search for and access contact information. The module supports the use of directory services, such as Cisco Unified Communications Manager (UCM) or Microsoft Active Directory, allowing you to access a centralized source of contact information.
Customization: The CP-BEKEM allows you to customize the programmable buttons to suit your needs, allowing you to configure the buttons with the information that is most important to you. You can also configure the module to support different types of contacts, such as personal contacts, corporate contacts, or speed dial contacts, making it easy to access the information you need.
General Information about this Cisco CP-BEKEM
- Manufacturer: Cisco
- Model Number or SKU# CP-BEKEM
- Product Name: Key Expansion Module for Cisco IP Phone 8800 Series
- Product Type: Phone Expansion Module
Technical Information of Expansion Module
- Display: The module has a 4.3-inch TFT display with a 16-bit color depth and a resolution of 480 x 272 pixels. (TFT stands for Thin-Film Transistor, which is a type of display technology.)
- Phone Lines: It supports up to 12 phone lines.
- Color: Black
- Custom Bundle: No, it doesn’t come with additional bundled items.
- Type: It’s an IP Phone Expansion Module.
- Interface: Uses USB connectivity.
- Firmware: Compatible with firmware version 10.2(2) and later.
Compatibility
- Compatible Phones: Cisco 8851, 8861, and 8865 IP phones.
- Connectivity: You can connect up to 2 Cisco 8800 Key Expansion Modules to the Cisco 8851 IP phone and up to 3 modules to the Cisco 8861 IP phone.
- Requirements: Requires Cisco Unified Communications Manager Version 8.5(1) or later, Cisco Unified Survivable Remote Site Telephony (SRST) 8.0 (with Cisco IOS Software Release 15.1(1)T) or later, and Cisco IP Phone 8800 firmware 10.2(2) and later.
In summary, the Cisco CP-BEKEM 8800 Key Phone Expansion Module is tailored to enhance the capabilities of Cisco IP Phone 8851 and 8861 Series, offering additional programmable keys and features for increased productivity and customization. Its compatibility, programmable keys, and expansion capabilities make it a valuable addition to call centers, busy office environments, and administrative roles, allowing users to streamline workflows and handle calls more efficiently. The CP-BEKEM 8800 expansion module serves as an essential tool in optimizing the functionality of compatible Cisco IP phones, catering to diverse user needs and improving overall efficiency in various professional settings.