Description
Warranty and Support
Warranty and support are two important aspects that customers should consider when purchasing a product. These terms ensure that the product purchased is reliable and that the manufacturer stands behind their product.
Warranty refers to the promise made by the manufacturer that their product is free from defects in materials and workmanship for a certain period of time. If any issues arise during the warranty period, the manufacturer will repair or replace the product at no cost to the customer.
Support, on the other hand, refers to the assistance provided by the manufacturer to customers who have questions or concerns about their product. This may include technical support, customer service, and online resources such as user manuals and knowledge bases.
In the case of the HPE 797523-001 hard drive, the warranty and support provided by HPE ensures that customers can have confidence in the product and that any issues will be resolved quickly and efficiently. HPE offers a standard warranty period of three years for this hard drive, and customers can also purchase extended warranties for additional coverage. Additionally, HPE provides a range of support options, including phone and email support, online resources, and community forums where customers can connect with other users and HPE experts.
Maintenance and Troubleshooting
Maintenance and troubleshooting are important aspects of ensuring the optimal performance and reliability of the HPE 797523-001 hard drive. Here are some tips for maintaining and troubleshooting this hard drive:
Maintenance:
- Regularly clean the hard drive and its surroundings to prevent dust buildup and overheating.
- Keep the firmware and software up-to-date to ensure compatibility and performance.
- Monitor the hard drive’s temperature and usage to ensure it is operating within normal ranges.
- Check the hard drive for errors using built-in diagnostic tools.
Troubleshooting:
- Check the physical connections to ensure they are secure and correctly connected.
- Verify that the hard drive is properly configured and recognized by the system.
- Run diagnostic tools to identify and troubleshoot errors.
- Check system logs for any errors or warnings related to the hard drive.
- Contact HPE support if issues persist or if the hard drive requires replacement.
It is important to follow best practices for maintenance and troubleshooting to ensure the longevity and reliability of the HPE 797523-001 hard drive. If issues arise that cannot be resolved through troubleshooting, HPE support is available to provide assistance and recommend the best course of action.
Compatibility
The HPE 797523-001 hard drive is designed to be compatible with a wide range of HPE servers and storage systems. Here are some of the supported platforms:
- HPE ProLiant DL160 Gen9, DL180 Gen9, DL360 Gen9, DL380 Gen9, DL560 Gen9, DL580 Gen9, ML110 Gen9, ML150 Gen9, ML350 Gen9, XL230a Gen9
- HPE ProLiant DL360p Gen8, DL380p Gen8, DL385p Gen8, DL560 Gen8, ML350p Gen8
- HPE ProLiant DL360 G7, DL380 G7, DL385 G7, DL580 G7, DL585 G7, ML350 G7, ML370 G7, SL4540 G7, XL220a Gen8
- HPE ProLiant BL420c Gen8, BL460c Gen8, BL465c Gen8, BL660c Gen8
- HPE D3000 Enclosures, D3600 Enclosures, D3700 Enclosures, MSA60 Enclosures, MSA70 Enclosures
Please note that this list is not exhaustive and that the HPE 797523-001 hard drive may also be compatible with other HPE servers and storage systems that are not listed here. It is always recommended to consult the official HPE compatibility matrix or contact HPE support for specific compatibility questions and concerns.
Product Information
- Manufacturer : Hewlett Packard Enterprise (HPE)
- MPN: 797523-001
- Type : Hard Disk Drive (HDD)
- Sub-Type : SATA-6GBPS
- SKU: 797523-001
Technical Information
- Capacity : 2 TB
- RPM : 2TB-7.2K
- Form factor : 3.5 lff low profile
- Interface : SATA-6GBPS
- Data transfer Rate : 600 mbps
- Spindle speed : 7200 RPM
- Drive transfer rate : 600 mbps (external)
- Interfaces : 1 x sata 6 gb/s – 7 pin serial ATA
- Compatible bays : 1 x hot-swap – 3.5 lff low profile
